Customer Service Front Desk
Resume:
Donna M. Stoll
Sparta NJ, 07871 ********@*****.***
Objective A friendly and outgoing professional looking for a
receptionist position. Bringing strong secretarial
skills, proven commitment to provide fantastic
customer service and ability to operate multiline
telephone system to manage the front desk operations
in the most efficient way
Experience
Sundance Vacations Worked with customers to achieve 100% satisfaction
Rockaway, NJ 07866 Managed appointments
Front Desk Reception Handling payroll
Trained new employees according to standard
June 2010-January operating procedures.
2010
Newton Sparta Worked with customers managing appointments
Pediatrics Answering phones and calling pharmacies
Sparta, NJ 07871 Had regular performance reviews with the doctor
Front Desk Reception Working to make sure each patient was comfortable
Medical Assistance
September 2011-June
2013
Sprata Centre Manage a team to ensure rapid customer turnaround.
Cleaners Training new employees per company guidelines.
Counter, Reception Trained cash controller.
Shift Supervisor Promote long-term goal of customer's loyalty and
July 2013-Present satisfaction.
Education Sussex County Fire Academy
Qualifications Certified level 3 Fire Fighter.
Proficient in Microsoft Office and Excel
3+ years of experience in customer relations.
Contact this candidate