QA (Quality Assurance) Analyst

Alex Epstein

*** ****** ****** ****

Maple, ON, L6A 0S6

Phone Number: 416-***-**** / 647-***-****

E-mail address: acawu7@r.postjobfree.com / acawu7@r.postjobfree.com

OBJECTIVE:

To obtain a position of QA / SQA (Quality Assurance) Analyst / Engineer /

Tester

EXPERIENCE:

Dates: 06/2013 - 10/2013

Company: TD Bank Group, Scarborough, ON, Canada

Position: CSR (Credentials Storage and Retrieval) QA Test

Analyst Lead

. Worked at SEPO (Security Engineering Project Office) Department of TD

Bank Group ITS (Infrastructure Technology Solutions);

. Planned, scheduled, managed and executed the testing of the Credential

Storage and Retrieval (CSR) project with regards to the testing of the

Cyber-Ark Privileged Identity Management System plug-ins;

. Designed and developed Test Scenarios / Case documents of Cyber-Ark plug-

ins functionality to meet TD Bank requirements for the following

Privileged Account types:

. Target Account (TA)

. Extra Account (EA)

. Logon Account (LA)

. Reconcile Account (RA)

. Reconcile / Logon Account (RA/LA)

. Special Account (SA)

. Tested the password management using Cyber-Ark UI and Change Password

Manager CLI (command-line interface) of required Password Operation

Types, such as:

. Logon; Verify; Change; Pre-Reconcile; Reconcile.

. Executed SIT / ATP (System Integration Testing / Acceptance testing

Procedure) of custom developed plug-ins from Cyber-Ark Privileged

Identity Management System and "out of the box" plug-in that have not

been previously used at TD Bank;

. Performed testing of Cyber-Ark plugins for the following technologies

used across Canadian and US infrastructure of TD Bank:

. ACE Live ARX

. Aruba Airwave

. Aruba Wireless Controllers

. Cisco MDS

. Cisco PIX-ASA FW

. Ciscoworks

. F5 Load Balancer

. Isilon NAS

. NetOptics Matrix Switches

. VMware ESXi

. Communicated with Cyber-Ark's Development team and coordinated Cyber-

Ark Privileged Identity Management plug-ins integration with the TD

technologies used across Canada and US;

. Coordinated IT and Technology testing teams throughout the test phases

(defect management, sign-off management, test scheduling, etc.);

. Reviewed and signed-offs on the Test Scenario/Case document

. Provided knowledge transfer to select PIDM team members as required.

Dates: 01/2013 - 06/2013

Company: Urbis Management Systems & Software, Ltd., Ramat-Gan, Israel

(via VPN)

Position: Quality Assurance Engineer

. Performed follow-up testing of the new major release of "Lorean" and

"GK1" lie detector software packages based on LVA (Layered Voice

Analysis) technology (see below the testing done for Urbis in 01/2009 -

12/2009).

Dates: 06/2012 - 12/2012

Company: PointClickCare.com (Wescom, Inc.), Mississauga, Ontario, Canada

Position: Quality Assurance Analyst (Agile / SaaS Web /

Portable / Apple EHR Medical Office software)

Worked in PointClickCare.co (Wescom, Inc.) - North American leader in

medical technology software.

Reporting to the Project Manager, learned and maintained a thorough

understanding of integration offerings and vendor testing QA processes;

Participated in analysis and design phases of the vendor certification

process for new integrations;

Assisted in the planning phase vendor certification testing projects

Developed a detailed test approach based on the type of integration;

Created high-level test scenario outlines that ensured thorough testing of

program logic and system flow;

Created test scenarios/test cases;

Developed testing tracking and communication methods;

Prepared a QA resource estimate for the certification process;

Maintained daily communication with Project Manager

Identified use cases that the vendor supports to accurately determine test

case subset needed'

Executed test scripts for functional, integration, sanity and regression

testing;

Documented test results in Atlassian's Jira, including screen shots;

Reviewed testing results with Project Manager;

Ensured defects, maintenance issues, enhancements and change requests are

fully documented in Jira;

Escalated issues requiring immediate resolution;

Retested defects when fixes were implemented on the vendor or PCC side to

ensure problems are resolved;

Ensured all defects have resolutions or appropriate workarounds;

Obtained sign off to signify completion of the vendor testing;

Participated in the analysis and design phases of vendor integration

testing for newly certified vendors;

Participated in status and project review meetings;

Provided updates to project manager of performance/status against

established expectations;

Provided a weekly status report;

Maintained work stream schedules;

Effectively communicated with internal and external stake holders, both

orally and in writing'

Improved existing QA experience for healthcare systems.

Dates: 06/2011 - 03/2012

Company: Rogers Communications Inc., Brampton, Ontario, Canada

Position: Middleware Quality Assurance Engineer (Agile / Web

Services)

Worked in Rogers Web Services Middleware Team testing new Rogers Services

being pushed to production - new Rogers Website (www.rogers.com).

Utilized SQL Developer Studio to verify back-end data against results

appearing as the Web Services responses.

Used Eviware / Smart Bear SoapUI v.3.61 - 4.1 to create Web Services

Projects in Agile environment, created and executed scripts, ran SOAP

Requests and validated results in SOAP Responses.

Entered test cases, test tasks and defects into Rally Agile Platform

Software.

Performed functional, integration, performance, regression, GUI, system and

UAT testing of more than 70 different Web Services.

Assisted QA Manager / Scrum Lead with management, design and development of

end to end project testing effort (including, but not limited to,

functional, system, integration, GUI, UAT and regression testing),

reporting and escalation.

Provided Subject Matter Expertise (SME) on testing activities.

Was responsible for creation, execution and review of project Test Cases,

Scripts and Test Reports.

Provided assistance in the test effort estimation for test case design,

development and test execution.

Ensured coverage of testing as per the functional and non-functional

requirements (requirements traceability).

Worked closely with Build and Infrastructure teams to ensure that the test

environments are setup and ready for test execution.

Ensured Test Data Requirements are defined.

Followed complete testing lifecycle and ensured detailed defect reports are

logged into the test management tool, defects are retested and closed.

Provided effort estimates for assigned work packages.

Worked on various projects that require extensive client interaction.

Participated in walkthroughs and reviews, as needed.

Raised issues and risks on a timely manner and helped identify mitigation

plans.

Participated and Facilitates daily test defect review meetings and

coordinated the implementation of defect resolutions across the various

processing components / applications.

Prepared and provided test status updates (test progress reports, metrics,

etc.) from the QA perspective.

Ensured that entry / exit criteria for each test phase were fulfilled.

Worked with Test Lead to provide recommendations based on best practices

and help implement test solutions.

Supported end-user clients testing activities (UAT, etc.).

Dates: 12/2009 - 04/2011

Company: Thoughtcorp Systems Corporation, Toronto, Ontario, Canada

Position: Senior Consultant (Quality Assurance Engineer) /

Agile

Worked in 100% Agile environment of one of the leading Agile companies of

Canada.

Worked with the following Thoughtcorp clients testing the following

applications:

1. Bell TV - CPS (Channel Payment System) - Dec 2009 - Jan 2010

2. GSK / GlaxoSmithKline - MIKE (Medical Information Kontact SystEm) -

Jan 2010 - Mar 2010

3. Bell TV - PPS (Payment Processing System) - Mar 2010 - Apr 2010

4. OpenText - "OpenText Everywhere" Livelink Content Management System

mobile application on RIM OS (Blackberry) platform, Apple iOS (iPhone,

iPod Touch & iPad) platform, Android OS (Samsung Galaxy. etc.)

platform - May 2010 - April 2011

Worked with multi-functional teams throughout project lifecycle to support

the identification of project requirements, development, execution, and

management of test plans and scripts.

Analyzed business requirements and ensured that those requirements were

testable and covered by test coverage documentation - Test Plans, Test

Scenarios and Test Cases.

Designed and implemented detailed functional, integration, performance,

regression, system, GUI and UAT and load/stress related test plans and

scripts to verify software new and existing (regression) functionality,

thoroughly evaluated test results and proactively remediated all issues and

defects.

Identified test data required to complete test scenarios and interacted

with project team members to ensure the data is available for testing.

Architected, coordinated, implemented, executed and maintained multiple

performance, load and stress test automation frameworks for applications

under test in QA environment and performed analysis of test results.

Provided guidance and expertise in testing methodologies, best practices

and load testing parameters (i.e. ramp up, user counts, workload

requirements, etc.) to the Dev. and QA team members.

Multitasked working on multiple QA projects as deemed necessary for the

success of product release.

Proactively reported testing status of logged, open, verified and closed

defect reports, issues escalation in timely manner to management team.

Provided debriefing and knowledge transfer including technical

documentation, to the development team and other QA Team members.

Dates: 01/2009 - 12/2009

Company: Urbis Management Systems & Software, Ltd., Ramat-Gan, Israel

(via VPN)

Position: Quality Assurance Engineer

. Executed software testing for an Israeli-based company over the Cisco VPN

. Performed functional, integration, performance, regression, system, GUI

and UAT testing of "Lorean" and "GK1" lie detector software packages

based on LVA (Layered Voice Analysis) technology

. Analyzed Business Requirements for creation of test coverage - Test

Strategy, Test Plans, Test Scenarios and Test Cases and ensured that

those requirements were testable and covered by testing documentation

. Performed wide range spectrum analysis of multiple voice test samples in

order to detect minute involuntary changes (or "brain activity traces")

in the speech waveform to classify detected anomalies in brain activity

in terms of stress, excitement, deception, and varying emotional states,

accordingly

. Performed multiple voice sample tests covering two LVA's basic formulas

comprised of signal-processing algorithms that extracting more than 120

emotional parameters from each voice segment

. Designed nine parts of the master test plan, based on the fact that two

basic LVA's formulas are further classified into nine major categories of

basic emotions

. Designed and executed test scripts that analyzed eight "final analysis"

formulas applied to the emotional parameter data. These included: Lie

stress analysis, Arousal level, Attention level, Deception patterns

match, and additional methods for veracity assessments

. Executed multiple functional tests in QA environment, analyzed of test

results and provided the project management with detailed reports on the

testing progress

. Performed considerable back-end (SQL) testing, writing SQL scripts and

reporting results to the project management team

. Logged found defects into Bugzilla defect tracking database, assigned the

defects to developers, verified and either closed or re-opened fixed

defects

. Defined and tracked quality assurance metrics such as defect densities

and open defect counts

. Maintained software business requirements traceability matrix

. Regularly reported status of logged, open, verified and closed defects to

PM and SA

. Collaborated closely with development team members, helping to reproduce

and troubleshoot found defects.

Dates: 06/2008 - 01/2009

Company: Harvard Business School Publishing, Watertown, MA

Position: Quality Assurance Engineer

. Performed functional, integration, performance, regression, system, GUI

and UAT testing of new HBP (Harvard Business Publishing) ECM (Enterprise

Content Management Suite), consisting of WCM (Web Content Management) and

WCD (Web Content Delivery)

. Executed extensive WCM testing using Alfresco Content Management System

v.2.2.1 Using Alfresco CMS in the role of content editor created and

modified multiple web forms, such as Page level descriptors, Component

and Sub-component level descriptors

. In accordance with functional specs executed all required types of web

forms modification: created, edited, saved web forms in Web Form Editor;

submitted web form from the User Sandbox to Staging Sandbox; deployed

submitted web form from Staging Sandbox to Production; verified the web

form changes appearing in production

. Prepared complete sets of test scripts (functional, system, regression,

integration and GUI specifications, QA test cases and UAT use cases) for

HBR (Harvard Business Review), HE (Harvard Higher Education) & HBD

(Harvard Business Digital), related to web forms & data manipulation in

Alfresco CMS Assisted Harvard business users in successful execution of

UAT (User Acceptance Testing) for new HBR, HE and HBD web sites

management using Alfresco CMS

. Created and edited project-related documentation in

Atlassian "Confluence" Enterprise Wiki v.2.8.1 - 2.9.2, generated

repositories and uploaded project documentation

. Logged, verified, re-opened or closed project defects in Atlassian "Jira"

Bug and Issue Tracker v.3.12.2 - 3.13.1

. Cross-browser tested new HBR, HBD, HE web sites in FF2, FF3, IE6/XP,

IE7/XP, IE7/Vista, Safari 3.0.4/Mac OS X 10.4.11

. Performed functional, integration, performance, regression, system, GUI

and UAT testing of FHC (Fulfillment House Connector) application, linking

the HBR vendors TCS / TW4 (Time Warner Group) and ITG (India Today Group)

to HBR Registration and Oracle iStore Registration for new and existing

subscribers

. Executed front end / back end testing of FHC functionality, manipulating

the user data in the front end and verifying the end results in the back

end

. Utilized SQuirrel SQL Client 2.6.8 for back-end testing of FHC DB

(creation of new accounts, accounts renewal, reinstatement of expired

accounts, cancellation of existing accounts, change subscriber ID from

temporary ID to permanent ID, drop accounts, KU (kill unpaid) accounts,

etc.)

Dates: 01/2008 - 04/2008

Company: American Student Assistance, Boston, MA

Position: Quality Assurance Engineer

. Performed functional, integration, performance, regression, system, GUI

and UAT of RTA (Request for Technical Assistance), load and stress tests

of American Student Assistance Loan Origination infrastructure

. Verified Loan Application process in ASA Direct Tool emulating borrower

initiated loans, school initiated loans and lender initiated loans,

applying for Stafford subsidized Loans, Plus and Graduate Plus subsidized

and unsubsidized Loans

. Modified loan data in ASA Enterprise Client by validating applicant

references, executing credit check, setting and changing loan

disbursement dates, approving / rejecting MPN

. Tested e-Sign functionality for MPN (Master Promissory Notes) generated

for Stafford, Plus and Graduate Plus loans, based on U.S. Dept. of

Education E-Sign Act of 2000

. Modified Microsoft IIS v.5.1 security settings and user access rights to

allow loan application credit check emulating TransUnion and STAN

(Student Authentication Network) credit bureaus

. Ran Batch Job Server Tool to process various types of batches (reports,

updates, claims)

. Ran incoming and outgoing flat file feeds with loan data using FeedFile

Handler Tool

. Executed back-end data validation of ASA Enterprise application

functionality by running SQL queries in Microsoft SQL Server Management

Studio (9.00.3042.00) on Microsoft SQL Server 2005 (SQL Server 9.0.3042)

. Modified ODBC DSN files to point to different DB Environments

(local/shared DB Server)

. Logged the status updates for assigned tasks in CompuWare Project

Portfolio Management Tool ChangePoint v.11.02.000.010

Dates: 11/2007 - 12/2007

Company: Harvard University, Cambridge, MA

Position: Quality Assurance Engineer

. Performed follow-up testing of the new release of Harvard University IDM

to AD Provisioning Project (see below the testing done for ITIS in 8/2006

- 4/2007).

Dates: 04/2007 - 09/2007

Company: M C Communications LLC, Boston, MA

Position: Quality Assurance Engineer

. Performed 12 test cycles of M C Communications PMO (Pri-Med Online)

Project

. Performed functional, integration, performance, regression, system, GUI

and UAT, load and stress tests of new M C Communications Pri-Med Online

Website (www.pri-med.com) in multiple OS and browsers:

. Windows XP SP2, Windows Vista Ultimate, OS X Tiger (v.10.4.10);

. Internet Explorer v.6.0 & v.7.0, Firefox v.2.0.x, Apple Safari v.2.04

and v.3.0.x

. Tested all of the existing functionality of the new Pri-Med Online

Website:

. Find a Live Meeting

. Earn Medical Credits Online

. Access CME (Continuing Medical Education) Publications

. Explore Online CME (Continuing Medical Education) Activities

. My CME Planner

. Created a set of test cases to verify the Interwoven TeamSite Content

Management system integration with PMO front-end, covering TeamSite DCT

(data capture templates) used for provision of DCR (data capture records)

data to the end users of Pri-Med.com

. Performed performance, load, stress, and ramp tests of the PMO website

using Paessler Webserver Stress Tool v.7.2.0.239 and generated load test

reports for PM Team

. Logged defects in M C Tracker (M C custom version of Seapine Test Track

Pro v.7.5.2)

Achieved the highest bug count of the whole QA Team (8 people)

Dates: 08/2006 - 04/2007

Company: Harvard University, Cambridge, MA

Position: Quality Assurance Engineer

. Performed functional, integration, performance, regression, system, GUI

and UAT tests of Harvard University ITIS (Information Technology

Infrastructure Services) IDM to AD Provisioning Project

. Tested digital provisioning of accounts from HU IDDB (Harvard University

Identity Database) and Harvard Naming Application to Microsoft Active

Directory through Sun Microsystems Identity Manager (IDM) v.7.0

. Performed back-end testing by modifying current and future user Privacy

changes in the Oracle database and verifying the change results

provisioned by IDM in Active Directory

. Provisioned and de-provisioned new and existing users to AD, changed

privacy settings in the Oracle database to hide/unhide user object data

in AD, moved users between OUs (Organizational Units) within AD, enabled,

disabled and re-enabled user accounts

. Executed Active Directory queries using Softerra LDAP Browser v.2.6

. Performed XML and CSV data exports from Oracle 10 database and Microsoft

AD

. Developed, implemented, updated and revised Test Plan and Test Cases

documentation for manual testing

. Analyzed test data from Oracle 10 relational database to ensure

compliance with expected results was met

. Reported directly to the Project Manager, providing test reports that

included series of performed test cases, test results, screenshots and

test data exported in XML format

. Maintained list of canned SQL queries in CVS Tortoise

. Reported and verified defects in Bugzilla bug tracking system

Dates: 02/2006 - 07/2006

Company: Thomson Financial Corporation / CCBN, Boston, MA

Position: Quality Assurance Engineer

. Functional testing of Phoenix Tool (Investor Relations Web Sites

Framework) modules:

. Application Server Publisher (PhxToolPub) application, deploying assets

from one environment to another

. Package Monitor Service, monitoring publishing executed in different

environments

. Phoenix Tool Publishing Deployment Tool, deploying new packages to

various environments (dev to preview, preview to maintenance, preview to

staging, refresh from staging to dev, maintenance to production, rollback

to previous package)

. Tested Printer-Friendly Framework Project added to Phoenix Tool general

framework

. Tested the Stock Charts redesign project for the following stock data

providers:

. Edgar Stock Charts

. Market Watch Stock Charts

. Market Watch Java Stock Chart

. Thomson Financial Stock Charts

. Tested the following Stocks Charts redesign project functionality on the

Investor Relations pages:

. Stock Charts general functionality

. Stocks Historical Price Lookup functionality

. Investor Calculator functionality

. Stock Quotes functionality

. Created multiple Test Plans and Test Script Sets in Mercury Interactive

Quality Center

. Logged, verified and closed QAIs (defects) in "Focus" - TF internal

Defect Tracking Tool

. Stored and categorized QA-related documentation in Microsoft VSS

Dates: 09/2005 - 01/2006

Company: Bose Corporation, Framingham, MA

Position: Quality Assurance Engineer

. Smoke, functional, integration, performance, regression, system, GUI and

UAT testing of Bose Corporation Professional Systems Division

"ControlSpace Designer" project: DSP (digital signal processing) solution

for an engineered digital sound system

. Tested proprietary ControlSpace Designer sound and networking software

designed for Bose Corporation in Japan

. Tested ControlSpace Designer DSP hardware:

. ESP-88 Engineered Sound Processor

. CC-64 Control Center

. Configured local network for 25 components: 2 ESP-88, 8 CC-64 and 15 CC-

16

. Logged and verified defects in Soffront TrackWeb v.7.0 Bug Tracking

Database

. Introduced Bug Tracker application for local Bose defects logging

purposes

. Executed testing in following application Builds / Versions: Beta1,

Beta2, RC1, RC2, RC3, RC4, RC5, RC6 (0.908), RC6 (1.000), Gold Release

. Tested GPI & GPO (General Purpose Input / Output) functionality in ESP-88

. Added processing modules: SP Tool Kit groups

. Created ESP88 Parameter Sets

. Deployed ESP-88 projects online

. Created CS Project file as per SRD

Dates: 06/2005 - 09/2005

Company: Harvard Business School, Boston, MA

Position: Quality Assurance Engineer

. Testing of ClassCards project (official HBS application for collection

and storage of MBA Faculty, Staff and Students personal information for

MBA Registrar Services

. Manipulation of students and faculty members data in Oracle Forms using

Oracle Jinitiator v.1.1.7.27

. Testing of access rights to ClassCards for different HBS groups:

. Prematric Students

. RC (Required Course) Students

. EC (Elective Course) Students

. Doctoral Students

. Cross-Reg Students

. Faculty Members

. Faculty Assistants

. MBA Admins

. General Staff

. Testing of Enterprise Document Management Suite 5.0 (HBS Web-based

Document Management application) functionality:

. Access to HBS documents

. Access to Course Platform files

. Course Platform file management

. CP document check-in

. CP document check-out

. Testing of Enterprise Document Management Suite 5.0 individual

components:

. Xythos Enterprise Document Manager

. Xythos WebFile Server

. Xythos Drive

. Creation of 250+ Load Tests Radview WebLoad Stress coverage scenarios for

future use by HBS for all major Course Platform applications:

. Courseware Support

. ClassCards

. MBA Add / Drop

. MBA Job Bank

. HBS Java Polls

. Pre-MBA / Analytics

. MBA App Clustering

. Training sessions of Radview WebLoad to HBS full-time QA staff

. Logging and verification of defects in Bugzilla

Dates: 07/2004 - 05/2005

Company: Polaroid Corporation, Waltham, MA

Position: Quality Assurance Engineer

. Leadership of the Polaroid Photo Printer project team testing efforts,

providing real-time feedback to marketing and engineering teams

. Comprehensive testing of Polaroid Photo Printer performance in a variety

of OS environments, such as Windows 98 (2nd Edition), Windows ME, Windows

2000 Pro (SP4), Windows XP SP2, MAC OS X (10.3)

. Validation of third-party imaging software (ArcSoft) compatibility with

Photo Printer

. Execution of functional, integration, performance, regression, system,

GUI and UAT testing of Polaroid Photo Printer software and hardware

. Execution of manual tests with new hardware and software, reproduction

and isolation of failures, reporting issues in an organized and

descriptive manner

. Creation of Test Plans, SRS (Software Requirements Specifications), Test

cases and Test Procedures to ensure product quality, validate product

requirements and emulate the usage model of the imaging hardware and

software product.

. Maintenance of the bug/defect database (Seapine TestTrack Pro),

generating bug/defect reports and presenting the product testing status

at product group meetings.

. Execution of Comparative Analysis of PictBridge Protocol Support in

Olympus / Canon / HP Kodak / Polaroid / Nikon Digital Photo Cameras

. Verification of PictBridge Support on a variety of competitors Photo

Printers (HP / Lexmark / Canon / Epson / Samsung).

Dates: 12/2003 - 06/2004

Company: FM Global Corporation (Factory Mutual Insurance Company),

Johnston, RI

Position: Quality Assurance Engineer

. Testing of FM Global Proprietary Insurance application - CSS (Client

Servicing System) developed in .NET with Oracle database server in the

back end:

. Testing CSS in 4 environments - Development, Production, QA and Staging

environment

. Testing of RATS (Risk Analysis and Transfer System) Release 4, CSS child

application used for evaluation and analysis of clients insurance and

reinsurance

. Logging of Defects related to RATS testing in Rational ClearQuest

v.2002.05.01

. Creation of Test Plan for RATS Gathering and Presentation Module in

Rational TestManager v.2002.05.01

. Creation of Test Cases for Underwriting Module of Client Servicing System

for:

. FAL (Fire and Allied Lines) Linesetting and Reinsurance Agreements;

. Freeform Risk Model Linesetting and Reinsurance Agreements;

. Freeform Policy Coverage Risk Model Linesetting and Reinsurance

Agreements.

. Testing CSS PIMS and CIS Booking Systems: the FM Global Processing

Systems that is used to book Linesetting arrangements and policies:

. PIMS - The Policy Information Management System, and

. CIS - Client Information System within CIW (Corporate Insurance Warehouse

System)

. Testing full lifecycle of CSS Underwriting for Linesetting and

Reinsurance Agreements

. Creating Linesetting for Selected Prospect / Client based on Records

extracted from BIM (Business Interest Management System)

Dates: 09/2003 - 12/2003

Company: Evergreen Investments Corporation (Wachovia Corporation),

Boston, MA

Position: Quality Assurance Engineer

. Load, functional, integration, performance, regression, system, GUI and

UAT testing of Offit Funds Migration (Offit Bank acquired by Evergreen

Investments/ Wachovia Corporation) into Evergreen Investments Web portal:

. Back-end Testing (Population with Test Records) of newly created Offit

databases within Evergreen Investments database infrastructure (J2EE &

XML with MS SQL Server 2000 in the back end)

. Load Testing of Offit silo multiple simultaneous access by registered

Offit Clients, Offit Portfolio Managers, Offit Relationship Managers,

Offit Portfolio Manager Assistant and Offit Consultants

. Data Validation, Migration, Functional and Performance Validation Testing

of Thomson Financial "Portia" (Report Generating Application) used by

Evergreen Investments for Offit Funds Clients and Accounts Reports

generation

. Testing of "Portia", consisting of manual Offit Database Population with

Test Records based on existing Offit Clients and Offit Accounts

. Migration,from Offit Funds Domino Server R5 platform into Evergreen

Investments BEA WebLogic 6.5 platform

. Implementation of following Configuration Management, Automated and

Defect Tracking tools for testing:

. EasyWebLoad v.1.8 . Mercury QuickTest Pro v.6.06.5 . Mercury Test

Director v.8.0 . Mercury WinRunner v.7.5 . Paessler IPCheck Server

Monitor Tool v.3.21 . RadView WebFT v.2.5 . RadView WebLoad v.6.02 .

Seapine Software QA Wizard v.2.1

Dates: 08/2002 - 08/2003

Company: Verizon Corporation, Waltham, MA

Position: Quality Assurance Engineer

. Participation in Full Testing lifecycle of new Verizon Business Reporting

System SABIT (Service Assurance Business Intelligence Toolkit) based on

the following system components:

. IBM UNIX AIX v.5.1

. Netegrity Single Sign-On Application - "SiteMinder" v.5QMR4

. IBM HTTP Server v.1.3.26

. IBM DB2 v.7.2 Database

. IBM WebSphere v.4.0.5 Application Server

. Evaluation of Ad-Hoc Reporting Tool candidate - Information Builders

Corp. "WebFocus"v.5.0

. Evaluation of candidate application for Verizon Business Report

Generating Tool - Business Objects Corporation "WebIntelligence" v.2.7

and "BusinessObjects" v.5.1

. Creation and usage of SQL queries using Cardett Software AQT - ("Advanced

Query Tool") for verification of data validity in the IBM DB2 database

and its correct transformation to SABIT Reports via ETL process

. Creation and design of flowcharts for ClearQuest Change Requests, Defects

& Issues lifecycle process implementation in Visio Professional 2002

. Administration, maintenance and support of Rational ClearQuest Defects

Tracking Tool for 20+ users (Development Team, ETL Team, Verizon SABIT

Support Team)

. Development of Public Queries for end users using ClearQuest Advanced

Query Editor

. Implementation of following Configuration Management, Automated and

Defect Tracking tools:

. Rational Software ClearQuest v.2001 . Rational Robot v.2001a .

Rational TeamTest v.2002 R2 . Web Performance Trainer v.2.5 .

Continuus v.5.1 Configuration Management Tool . Telelogic ChangeSynergy

4.1 / 4.2 Configuration Management Tool . Seapine Software QA Wizard

v.1.6.0131.0 . Borderwave Software Advanced Defect Tracking v.2.1

Dates: 08/2001 - 08/2002

Company: Averbuch Realty Corporation, Brookline, MA

Position: Computer Consultant and Technical Support Specialist

. Analyzed, suggested and implemented software and hardware upgrade

solutions

. Provided the company with computer solutions - hardware and software

purchase, installation, setup, maintenance and troubleshooting of

business applications: MLS - Multiple Listing Service, PIM - ACT 5.0,

etc.

. Trained the Corporation personnel to use various types of business

software and provided 24/7 hardware technical support

Dates: 03/2001-08/2001

Company: Monster.com Corporation, Maynard, MA

Position: Software Quality Engineer

. Testing of the following Monster.com Website features projects in Unix,

Windows NT 4.0 and Windows 2000 Pro environments:

. Hiring Tools

. Welcome e-mail

. Chief Monster

. Monster Hiring Tools

. Monster Moving

. Monster Learning

. Monster Trak

. Unauthorized URLs

. Dual NOC

. Web Admin Tool.

. Defects and Change Requests revision and verification for new, submitted,

verified, postponed, assigned, fixed and re-open bugs using Rational

ClearQuest Database version 4.0.0.92.

. Main Role in testing of transfer of Dual NOC (National Operation Center)

functionality from Indianapolis, IN to Maynard, MA.

. Load Tested the following parts of Monster.com website: My.monster.com,

RO (Recruiters Office, Jobsearch.monster.com, Monster Learning, designed

in Java, JavaScript, PHP, ASP and XML, using SQL, running on Microsoft

SQL Servers 2000 Enterprise Edition and Oracle8i SQL Server Enterprise R3

8.1.7, IBM WebSphere running as the application server

. Linguistic help with localization of Monster.com international sites

(Quebec, Spain, Italy, etc.)

. The following array of Performance Tools has been implemented for Stress

Load Testing:

. Segue SilkTest version 5.0.3.2

. Mercury Interactive WinRunner 7.01

. Mercury Interactive Test Director

. Watchfire Linkbot Personal Edition v.6.0.22

. CSE HTML Validator Professional v.4.51

. Microsoft Web Application Stress Tool v.1.1.293.1

. Paessler Web Server Stress Tool v.4.3

. Web Performance Trainer Stress Tool v.2.2

. WebTrends Professional Suite v.5.5.b

. RadView Software WebLoad v.4.51.556.00

Dates: 08/2000 - 03/2001

Company: Polaroid Corporation, Wayland, MA

Position: QA Lead Tester

< Leadership of the PhotoMAX Digital Cameras project QA team testing

efforts, providing real-time feedback to marketing and engineering teams

< Comprehensive testing for a variety of Polaroid imaging products, such as

PhotoMAX, PhotoMAX Pro and Photo Impressions software in Windows 95

(Original and OSR-2), Windows 98 (1st and 2nd Edition), Windows NT 4.0

and Windows 2000 Pro environments

. Validation of third-party software (ArcSoft, Sound Vision, Tecom, Altek,

Connexxon etc.) functionality and interoperability with Polaroid digital

cameras

. Execution of manual tests with the whole line of Polaroid Imaging

hardware and third-party Imaging software applications, reproduction and

isolation of failures, reporting issues in an organized and descriptive

manner to Project and Account Managers, evaluation of products readiness

for customer shipment

. Creation of Test Plans and Test Procedures, that not only insure product

quality and validate product requirements, but also emulate the usage

model of the imaging product.

. Administering and maintaining bugs/defect databases (Lotus Notes and

later Bug Collector Pro), generating bug/defect reports and presenting

the product testing status at group meetings.

. Isolation and verification of third party software compatibility issues

. Review and contribution to any documentation for accuracy, clarity and

content, including Product Release Notes

. Permanent supervision of PhotoMAX QA Team (3 persons), assignment of QA

tasks and control of QA efforts of the Polaroid Digital Imaging QA Team

Dates: 02/2000 - 08/2000

Company: Staples Corporation HQ, Framingham, MA

Position: QA Lead Tester

. Tested Staples Special Orders Intranet e-commerce site, involving

customers Intranet access locations at 2,000+ Staples stores located in 5

countries

. Tested Staples business partners (Global, Bush, Daisytek, Ingram, HP,

Compaq, Sprint) Client-Server Intranet applications using manual testing

and automated functional test tools (Segue SilkTest 5.0.3.1)

. Developed, executed, verified and revised Staples Test Description

documents to ensure compatibility with established business and systems

requirements

. Executed Integration Testing, Functional Testing, System Testing, Sanity

Testing, Acceptance Testing, Regression Testing, Y2K Compliance Testing,

FAT, GUI and UAT, Performance Testing, Destructive Testing, Stress

Testing etc. of Staples Intranet / Internet applications

. Tested Staples Intranet Web Features created in Java, JavaScript, ASP,

PHP and XML

. Tested Staples Intranet database features, using SQL, running on

Microsoft SQL Servers 2000 Enterprise Edition and Oracle8i SQL Server

Enterprise R3 8.1.7 in Windows NT and Windows 2000 Professional

environments

. Developed Automated Stress Test Procedures of Staples Intranet site

implementing RadView WebLoad application v.4.51.556.00

. Analyzed and reported Test Results to QA and Project Managers during

software integration and stabilization

. Worked with development team as a member of a testing team, responsible

for Identification of problems, defects verification and validation

Dates: 03/1999 - 01/2000

Company: Gemplus Canada, Montreal, Quebec, Canada

Position: Senior SQA Engineer

. Created full test cycle documentation: Test Plans, Test Cases, Test

Scripts, Test Schedules, Test Result Reports and related documentation

for testing of following applications:

. Internet and Intranet Client-Server security applications

. Standalone and network security applications

. IBM CryptoChip based security applications

. Smart Card based security applications

. Registry based security applications

. Executed Integration Testing, Functional Testing, System Testing, Sanity

Testing, Regression Testing, Y2K Compliance Testing, FAT, GUI, UAT and

Performance Testing of Gemplus Smart Card security applications and their

interaction with Java, JavaScript, ASP and PHP environments

. Automated AUT using Mercury Interactive WinRunner v.4.0 with Test

Director

. Tested of Digital ID Enrollment, Generation, Issuance, Retrieval,

Verification, Exchange and Revocation with major CAs (VeriSign, BelSign,

GlobalSign, Baltimore, Zergo, GTE CyberTrust, MIIS, Xcert, ID2, Security

Dynamics, CertPlus), based on RSA security technology

. Trained and managed new QA staff and junior QA personnel (4 QA Engineers)

. Multiple QA-related business trips to customer site (IBM Corp., Research

Triangle, Raleigh, NC)

. Personally commended by Gemplus top management as QA Engineer that

performed testing of 2nd in the world application, certified for Windows

2000 logo by Microsoft Corp. (GemSAFE)

. Tested Gemplus smart cards embedded database features, using SQL, running

on Microsoft SQL Servers 2000 Enterprise Edition and Oracle8i SQL Server

Enterprise R3 8.1.7

Dates: 01/1996 - 02/1999

Company: Wex-Techs, Inc., Montreal, Quebec, Canada

Position: Software Quality Assurance Specialist

. Developed test plans and test cases for company customers software

applications

. Provided manual Functional and System Testing and Y2K Compliance Testing

for applications in Windows 95 / 98 / NT environment

. Executed Functional, Performance and Regression Testing with Automated

Testing Tools (Mercury Interactive WinRunner 4.0 with Test Director and

SQA Suite 5)

. Analyzed and Created test results and developed Test Reports for Account

Managers for presentation to the customers

Dates: 05/1992 - 12/1995

Company: RD International, Ltd., Montreal, Quebec, Canada

Position: Software Support Specialist

. Provided software and technical support for a large Canadian enterprise

(120+ workstations)

Installed, setup, maintained and troubleshot vast array of business

applications

Analyzed problems, suggested and implemented OS, software and hardware

upgrade solutions

Received in-depth experience in currently used major business applications

Dates: 01/1988 - 12/1991

Company: EMES Company, Ltd., Moscow, Russia

Position: Computer Consulting Specialist

. Analyzed private companies needs of computer hardware and software

. Provided multiple companies with computer solutions - hardware and

software purchase, installation, setup, maintenance and troubleshooting

. Trained companies' personnel to use installed software and provided phone

and on-site support

EDUCATION:

Completion Date: 10/1999

School name: "Microcode-Zenon Formation", Microsoft Certified Technical

Education Center, Montreal, Quebec, Canada

Degree attained: Certification

Program name: "Administering MS Windows 2000" (course # 1556): Certified

for administration of Windows 2000 Server / Client machines

Completion Date: 01/1996

School name: CaRu International, Inc., Montreal, Quebec, Canada

Degree attained: Certification

Program name: Quality Assurance Specialist Post-Graduate Program

Completion Date: 03/1992

School name: EMES Company, Ltd., Moscow, Russia

Degree attained: Certification

Program name: Advanced Software Technical Support Course

Completion Date: 12/1987

School name: EMES Company, Ltd., Moscow, Russia

Degree attained: Certification

Program name: Software Technical Support Course

Completion Date: 07/1986

School name: Moscow State University, Moscow, Russia

Degree attained: Masters Degree: Master of Science Degree in

Mathematics and Information Technology

INTERPERSONAL SKILLS:

. Solid testing and troubleshooting skills

. Detail oriented

. Research, analytical and problem-solving ability in complex technical

situations

. The ability to work independently

. The ability to understand a variety of applications

. The ability to manage multiple projects simultaneously and meet strict

deadlines

. Good problem solving and organizational skills

. Excellent verbal and written communication skills

. Multilingual - English, Spanish, Russian fluently spoken and written,

working knowledge of French

. Experience in getting quality products to market

. Willing to give the extra effort to insure on-time delivery

REFERENCES: Available upon request

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