Customer Service Sales

Edgar Lastra

**** ******** **. *******, ** *****

Mobile: 832-***-****

*************@*******.***

Education

University of Texas at Brownsville

August 2006 – December 2012

International Business Bachelor Degree (105 of 120 credits)

Associate Degree in Business Administration.

International Technology Education and Commerce Campus (ITEC)

July 2003 - May 2004

Santander University

Certificate in English Education

Languages

Fluent in English and Spanish

Profesional Background / Experience

700 Plus Credit

Office Clerk

Communicate with customers, employees, and

other individuals to answer questions,

disseminate or explain information, take orders

and address complaints.

Answer telephones, direct calls and take messages.

Compile, copy, sort, and file records of office activities, business transactions, and other activities.

Complete and mail bills, contracts, policies, invoices, or checks.

Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and

personal computers.

Compute, record, and proofread data and other information, such as records or reports.

CIEB/PNIEB Public School

English teacher- August 2009-June 2012

• Prepare lessons

• Evaluate students

• Grade Assessments

MONTACARGAS ARO DE MATAMOROS, SA DE CV (Toyota Forklift) –

Purchasing agent/ Sales Bilingual-Agent- February 2007- August 2009

• Buy material needed

• Provide customer service

Contact Clients and potential clients (Scheduling Appointments)

•

• Promote the service

• Placing Callers on Hold, transferring calls, leaving and taking messages.

Nextel de Mexico

Sales agent- September 2006- January 2007

• Customer service

• Multi-tasking (talk and type)

• Excellent computer skills

Contact this candidate