Sales Customer Service
Resume:
ACCOMPLISHMENTS:
Instrumental in playing a key role in the growth of American Truck &
Trailer Body Co., Inc. working directly with the President of the Company
while being highly trained in making business decisions while learning
leadership skills. Sales grew from $500K to $7M with the number of
employee's growing from nine (9) to fifty-two (52) in five years.
Instrumental in improving procedures through suggestion and implementation
of new business procedures. Utilized my management skills, making good
decisions and supervising all aspects of the business. Implemented
previously acquired sales experience and customer service skills enabling
the expansion of company clientele. Received outstanding positive comments
from senior management, team members and as well exceptional feedback from
customers.
OBJECTIVE: To find employment within a company where I can utilize my many
professional skills and qualifications as a Full Charge Bookkeeper,
Human Resources Specialist, Sales Coordinator and Outside Sales
Representative.
QUALIFICATIONS: Highly professional, skillful, accurate, dedicated,
determined to succeed, excellent computer and organizational
skills with extensive experience in the coordination,
planning and support of daily operational and administrative
functions.
SKILLS: Self motivator with high energy. Efficient and productive work
habits. Strong analytical and planning skills. Ability to
make independent decisions by utilizing good judgment.
Excellent computer skills; proficient with Microsoft Office
and QuickBooks. Knowledge of modern office practices,
procedures and equipment. Type at a speed of 45 wpm from
clear copy. Ability to maintain cooperative working
relationships with those contacted in the course of work.
PROFESSIONAL EXPERIENCE:
American Truck & Trailer Body, Co. Tracy, Ca 95376
1999-2013
Full-Charge Bookkeeper, Personal Assistant to the President:
Duties included but not limited to: Recorded transactions, posted debits
and credits. Reconciled general ledger, accounts payable, accounts
receivable. Generated bank deposits, verified and balanced receipts.
Created invoicing and tracked overdue accounts. Recorded invoices for
accounts payable, paid vendor invoices. Prepared management reports and
financial summaries using QuickBooks Pro.
Human Resource Specialist:
Managed employee relationships as Human Resource Specialist. Responsible
for all payrolls processing functions. Entered daily employee time sheets.
Processed weekly payrolls by entering data regarding wages, deductions and
posting to payroll records. Processed withholdings for taxes, garnishments
and other payroll deductions. Resolved employee issues. Reconciled
payroll bank statements and reviewed accuracy of payroll deductions to
payroll output documents.
Sales Coordinator:
Assisted Salesmen with customers and schedules. Organized reports,
quotations and documents as Sales Coordinator by using Microsoft Office.
Communicated with customers to address inquiries and resolve issues.
Drafted letters, memos, emails and other correspondence.
Kittie Neilson
220 Edgewood Ct.
Tracy, Ca 95376
*************@*****.***
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