Aaron L Gold
** ****** **, ***** ******, NJ *****•856-***-****•*******@*****.***
Summary
Dedicated, results-oriented, hands-on information technology director with focus
on increasing productivity, efficiency and collaboration. Managing programming
and technical staff to exceed expectations. My philosophy is any problem can be
solved with the right amount of resources applied. VB.NET and database/SQL
programming. Microsoft Certified Systems Engineer Windows Server 2003. Currently
enrolled in JAVA/Web Development course to be completed by mid-Jan 2014.
Experience
12/2006 - 05/2013 Community Options, Inc Princeton, NJ
Non-profit organization serving disabled individuals with training, employment and
housing
Sr. Director of Information Technology
Provided technical support and guidance to 37 remote sites located across the
United States.
Hands-On support and administration to Windows Servers 2003/2008, desktop PC's,
laptops, Blackberry and cell phones.
Recommend and implement improvements to enterprise network, phone systems and
multifunction copiers.
Vendor liaison and review related contracts.
Creatively solved problems with the goal being cost/benefit optimum outcome.
Responsibility for daily supervision and mentoring of IT Director and Network
technicians
Monitored network resources and daily backup activities
Written VB.NET programs
With MySQL to maintain a simple document management system using Adobe Standard
and MS Excel (VBA)
Maintain multiple generations of remote sites daily backup onto external disk
drive and send an email alert if an error occurred
Transfer accounting information from Medicaid Billing system (.X12) to AccPac
(Pervasive/Btreive) and Microsoft Navision (MS SQL 2008 R2) software
Developed an employee exit questionnaire database to identify trends and
deficiencies related to current and future staffing
Developed a payroll comparative analysis of budgeted verses actual dollars and
hours maintenance and reporting system
Achievements
Changed IT Department response from reactive to proactive.
Wrote customized middleware saving time and resources
Acquired 100's of donated PC's saving over $100,000
Reorganized each remote office's data storage (folders and related
permissions/access)
07/2000-05/2006 [Office Phase One Marketing Gibbsboro, NJ
Closed]
Telemarketing firm tailoring calls and promotions to individual client needs
Vice President of Technology
Supervised, trained and hired programming and administrative staff.
Developed and designed applications in Pick Basic (MVBase) and VB.NET.
Evaluated and purchased technology related equipment and software.
System administrator for an NT 4.0 network and Exchange Server 5.5.
Added security, reorganized the LAN, and instituted DHCP.
Installed Symantec Antivirus Enterprise and Veritas Backup Exec.
Achievements
Increased dialer's productivity 20% by defining more efficient process for
utilizing agents increasing overall profitability.
Increased system availability from 70-80% to 99.5%.
Analysis reporting excessive breaks and dropped calls to better manage call center
agents increasing overall profitability
04/1989 - 7/2000 Cherry Hill Board of Education Cherry Hill, NJ
New Jersey public school district grades K-12
Management Information Systems Coordinator/Programmer
Supervised 2 programmers and 7 PC technicians.
Responsible for administrating a $300,000 budget.
Supported 20 schools and 4 administrative buildings with technical assistance,
computer setup, installation and training.
Developed and designed applications using UniBasic (UniData's Multivalue Basic)
and RPG II.
System administrator of HP-UX 10.20 and Windows NT 4.0 servers.
Managed installation of Linux firewall at all district buildings.
Oversaw installation of wireless WAN system for backup connectivity.
Achievements
Wrote screen/program generator to provide a consistent user interface saving hours
of software development time.
Wrote custom middleware budget entry program to save school administrator time
uploading into the accounting software.
Rewrote inventory control system from batch processing to realtime.
Rewrote employee attendance system adding alerts to possible employee abuses such
as excessive tardiness and Monday/Friday sick days.
Consulting/Contract
06/2006 - Present
Markeim Chalmers Necky Appraiser
Cherry Hill, NJ
Residential and commercial real estate appraisal firm
Programming and PC/Network Support
Custom commercial appraisal tracking program and reports in VB.NET, Crystal
Reports and MySQL.
Custom comparative sales tracking program in VB.NET and MySQL.
Installed and configured MySQL on Windows 2000 Professional and Windows 2008 R2
severs.
06/2006 - Present
Predictability Plus
Lunenburg, MA
Provides small to medium size businesses with high end Call Center Products and
Services
VB6/VB.NET Programming
Custom programming using VB6 and VB.NET and MYSQL for the telemarketing industry
Create custom reports and forms using VB.NET interoperability with Microsoft
Office Suite 2003
Education
Temple University BA Computer Information Sciences Philadelphia, PA
Student consultant at main campus computer center and student manager at Temple's
center city computer center.
References
References are available on request.