Customer Service Technician

Brett Louis Petersen

* ******** **** ***** # 973-***-****

Hopatcong, NJ, 07843 E-mail: ***********@*******.***

Electronics Technician-Field Service-Bench Technician

Professional electronics technician with strong background in computer, power, RF, and

display systems. Effective in working as an individual or group setting. Also possesses

strong customer service skills.

Areas of professional knowledge

• AC/DC Circuits

• Computer systems

• Digital Circuits

• 3 Phase Power distribution

• RF Systems

• MS Office

Professional Experience

Bartender/Host 1996-2012

Scerbo’s Restaurant,Wharton,NJ

Provided a high quality dining experience to clientele.

• Greet customers, provide hospitality through the meal, answer questions, and

address concerns.

• Provide expedient service

Field Service Technician 2005-2011

P.C. Richard & Son, Cateret, NJ

Performed in home diagnosis and repair of in home display products.

• Troubleshoot a variety of consumer display products from various manufacturers.

• Provided customer service.

• Maintained service van and spare parts inventory.

• Ordering replacement parts.

• Scheduling appointments.

• Worked Independently.

Fire Controlman 3rd Class (Surface Warfare) 1999-2003

United States Navy, Norfolk, VA

Technician for the FCS/ORTS/400 HZ component of the AEGIS weapons system.

• Performed all preventative maintenance on assigned equipment.

• Troubleshot faults in system.

• Repair of all assigned equipment.

• Ordering of replacement parts

• Technical publication custodian

• Test Equipment custodian.

• Iraqi Freedom Veteran.

• Honorable Discharge.

Education

Navy Electricity and Electronics (Core, A, C) Schools-Suggested equivalent of ASEET.

Awards

• National Defense Medal

• Good Conduct Medal

• Flag Letter of Commendation

• Global War on Terrorism Medal

Certifications

• NEC 1143

• CompTIA A+ ID: COMP001003541107

References

DD-214, Evals, and References furnished upon request

.

Contact this candidate