Registered Nurse Customer Service

DENISHA MCKEEVER

* ****** ***** ***** .********, MD 21207 acavdn@r.postjobfree.com 443-***-****

OBJECTIVE

Attentive, loyal and motivated professional seeking a challenging position

in the medical field with a facility that offers professional advancement

and growth.

EDUCATION/CERTIFICATIONS

Radians College Washington, D.C.

2015

Registered Nurse

Providence Hospital Washington, D.C.

2013

CPR/First Aid Certified

All State Career Dundalk, MD

2006 & 2007

Medical Assistant- 2006

Certified Phlebotomist- 2007

Mergenthaler High School Baltimore, MD

1999

High School Diploma & Early Child Care 90 hour Certificate

QUALIFICATIONS

. CPR/First Aid certified

. Possesses a personable and compassionate disposition towards patients and

their health care needs.

. Proficient in taking patient's vitals.

. Utilizes customer service skills to provide comfort to patients; tactful

and diplomatic in resolving disparities.

. Knowledgeable in Microsoft Office Word, PowerPoint & Excel and able to

operate the Apheresis machine MCS+.

EXPERIENCE

American Red Cross Baltimore, MD

2007-2013 Collection Tech III

My duties included obtaining vital signs, entering donor information in to

the database, performing phlebotomy procedures, processing blood products

for transport, driving and loading vans with ARC equipment, performing all

procedures under Red Cross and FDA guidelines and operating the Apheresis

machine MCS+.

. Because I was able to probably use a 16 gauge needle without difficulty,

my services were often requested.

. I have done 5000+ venipunctures.

Securitas Woodlawn, MD 2004-

2007 Security Officer/Sergeant

My duties included ensuring the safety of the grounds and persons occupying

the assigned buildings, verifying that the premises were appropriately

locked and secure after each shift and informing staff of daily duties to

be completed.

Dollar Tree Baltimore, MD

2000-2005 Cashier

My duties included greeting customers as they entered the establishment and

while on the sales floor, scanning and bagging purchases, and processing

payments using checks and cash, stocking shelves as needed and counting the

till at start and end of shift to ensure accuracy.

. To ensure accuracy of daily deposits, I was asked by management to do a

thorough recount of funds.

Redcoats Inc. Owings Mills, MD

2000-2001

Day Supervisor

My duties included supervising up to 10 workers, ensuring the cleanliness

of all buildings and recreational facilities and assisting staff with

patient care when necessary.

. I would provide assistance to co-workers in other departments when they

were short staffed.

REFERENCES Available Upon Request

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