Customer Service Front Desk
Resume:
Stephanie Espinal
Yonkers, NY 10701
*****.*********@*****.***
Objective
To obtain a challenging position that will enable me to utilize my organizational skills,
educational background and allow me to further my career.
Work Experience
Michaels Arts and Craft Store 4/12-Present
808 Columbus Avenue, New York, NY 10025
Cashier/ Art specialist
• Give customers a fast and friendly check out
• Make sure all items are in good condition and stocked in their rightful place
• Make sure to provide excellent customer service and have full knowledge of all supplies
Forever 21 6/11- 3/12
693 5th Avenue, New York, NY 10020
Head Cashier
• Charged customers accordingly and made sure they enjoyed their shopping experience
• Maintained clothing and made sure everything was where it belonged
• Provided solid customer service with a high level of energy, creativity and confidence
• Assisted in training all employees on how to handle money properly
SBM Inc. 11/10- 6/11
1251 Avenue of the Americas, New York, NY 10020
Floor Representative/ Concierge
• Delivered packages to company’s mail room
• Received and signed for packages from couriers
• Greeted visitors professionally at lobby front desk
• Printed visitors pass and made calls to receptionist of companies to ensure they
were expecting a visitor
Education
Bronx Community College
181 University Avenue, Bronx, NY 10468
• Major- Sociology
Skills
• Microsoft Office
• Bilingual: Fluent in English and Spanish. Intermediate in Portuguese
REFERENCES AVALIABLE UPON REQUEST
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