Leo Tang
Toronto, ON M4Y 2J4
***.***.****@*****.***
Summary
Versatile systems engineer experienced in a variety of platforms including Windows, Linux, and Novell.
Expertise with designing and automating IT processes. Proven ability to quickly adapt new technology to
streamline business processes.
Accomplishments
• Deployed Windows Intune for Regis Corporation. Success of the project led to additional
contracts and revenue.
• Designed new workstation imaging solution for Maslon that greatly reduced workstation
deployment time.
• Created a virtual development environment for Clientek that greatly reduced infrastructure cost.
Technical Skills
Operating Systems: Windows Servers 2003/2008R2/2012, SQL Server 2005/2008/2008R2, SUSE
Linux Open Enterprise Server, Novell Netware
Apps/Tools: Active Directory, eDirectory, GroupWise, Exchange 2003/2007, VMware ESX,
BlackBerry Enterprise Server, Nagios, Symantec Backup Exec, Syncsort Backup
Express, EMC Networker, StorageCraft ShadowProtect, Novell Zenworks
Configuration Management, Windows Intune, DirectAccess, PowerShell
Network/Storage: Cisco Catalyst switches, HP Lefthand SANs
Professional Experience
Systems Engineer, February 2013 – July 2013
Virteva – emerging managed services company
St. Louis Park, MN
• Responsible for assessing new clients’ IT infrastructure, developing and documenting new
processes and procedures, and bringing the client to steady state.
• Participated in pre-sales calls to provide technical guidance and assess client needs.
• Managed enterprise backup systems for multiple clients utilizing EMC Networker, Symantec
Backup Exec, and Storagecraft ShadowProtect.
• Designed, configured, and deployed Windows Server 2012 domains on Virteva’s cloud hosting
platform for client projects according to client needs.
• Developed and configured Windows Server patching policies and schedules using WSUS and
Active Directory Group Policy.
• Trained service desk staff on support for client specific technologies.
• Developed and implemented an automated process to rapidly deploy Windows Intune to 15,000
remote endpoint devices across 7,000 locations for Regis Corporation.
• Created a cloud-based IT infrastructure for NeoPath Health using Microsoft DirectAccess for
directory authentication and single sign-on.
Technologies utilized: Windows Server 2008/2012, VMware ESX, Windows Intune, Microsoft
DirectAccess, WSUS, Microsoft Hyper-V, Active Directory, Kaseya, EMC Networker, Storagecraft
ShadowProtect
Network Administrator, July 2009 - December 2012
Maslon Edelman Borman & Brand, LLP – fast-paced litigation law firm
Minneapolis, MN
• Provided level 2 and level 3 support for a 200+ user network.
• Assisted IT director in managing the help desk department by providing staff with task priority
and holding daily stand-up meetings.
• Managed users and devices in Microsoft Active Directory and Novell eDirectory.
• Successfully migrated roles and services from Windows Server 2003 to Windows Server 2008R2.
• Expanded, maintained and updated VMware ESX 3.5 cluster.
• Deployed software packages and application updates through Group Policy and Novell
Zenworks.
• Managed Microsoft SQL Server databases and developed scripts to synchronize data between
CRM and document management databases.
• Responsible for all aspects of the enterprise-wide network and routing and remote access
infrastructure.
• Developed and managed enterprise backup infrastructure consisting of tape backup and offsite
SAN replication.
• Provided ongoing support for enterprise-wide document management systems, litigation support
software, RSA, and copy/print services.
• Designed and implemented a scalable storage solution using HP Lefthand SAN with the
capability of storing up to 10 years of litigation data.
• Implemented a cost-effective network monitoring and alerting solution using Nagios on a Linux
platform.
• Designed and implemented a workstation imaging solution utilizing Novell Zenworks Imaging,
reducing workstation deployment time by 70%.
• Planned and executed Windows 7 migration for over 200 endpoints with limited end user
interruption.
• Assisted in developing high-level IT strategies as a member of the company’s technology
committee. Provided technical guidance to senior partners and the IT director for the company’s
Windows 7 migration and mobile device BYOD policy.
Technologies utilized: Windows Server 2003/2008, SQL Server 2005/2008, SUSE Linux, Novell OES,
VMware ESX, Nagios, Active Directory, eDirectory, IIS, Novell Zenworks, GroupWise, Cisco Catalyst
3750, Blackberry Enterprise Server, Cisco Call Manager, Opentext DM, LexisNexis InterAction,
RightFax, RSA, AirWatch MDM
Consultant, June 2007 - January 2009
Clientek – IT consulting company
Minneapolis, MN
• Responsible for providing ongoing IT infrastructure support for small and medium business
clients.
• Performed Exchange 2003 to Exchange 2007 migrations for small business clients.
• Architected a virtual development infrastructure for the developers of Ceridian SOA Framework,
the core component of Ceridian’s global payroll system.
Technologies utilized: Windows Server 2000/2003, SQL Server 2000/2005, Microsoft Exchange
2003/2007, VMware server, VMware ESX, IIS, Nagios
Education and Credentials
University of Minnesota – Twin Cities
Minneapolis, MN
• Bachelor of Science in Computer Science
• Minor in Business Management
Microsoft Certified Professional (MCP)
• Recently passed tests: Installing and Configuring Windows Server 2012 (70-410)