Manager Engineer

** ******* *** *****: 585-***-****

Fairport, NY *4450 E-Mail

***********@*********.**.***

Lisette Marie White

Objective To obtain a responsible position with a Company that will allow me to

advance, as well as let my true abilities be proven with ultimate

proficiency.

Experience 2007 to 2013 Frontier Communications Rochester, NY

Network Provisioning Manager

Implement a Centralized Data Product Support Team, supporting:

VoIP/IP Centrex Service

Data Wireless Deployments

Managed Router Services

Network Design and Turn up for National Data Backbone

Network Optimization

MSS (TBS) OSS Support

2002 to 2006 Frontier Communication Rochester, NY

Sr. Engineer Network Planning

Responsible for the Development and establishment of network

standards for design and performance to be used company wide by the

engineering and technical groups. Prepare and evaluate network plans

that optimize switching, transport and access technologies in

regions/market areas to economically satisfy service requirements.

Resulting in cost reduction to Frontier’s Internal Network of approximately

9 million dollars a year.

2000 to 2001 Citizens Communications Plano, TX

IS Manager OSS (Operational Support Systems)

Accountable for all activities required for fulfilling project commitments

(including contracts, budget, cost and schedule) as well as business as

usual activities. Direct activities for implementation of new systems,

integration activities and enhancing and stabilizing existing systems.

Provide Business Owners with

complete data monitoring of all of Citizens NMS’s. Provide Traffic

monitoring and reporting, for better use of Citizens Network. Continued

process improvements for TBS Data Migrations activities for Citizens

acquisitions resulted in 100% success load rates from source to target.

All completed on time and within or under budget.

Provide leadership, direction and

guidance to a mixture of IS employees, operation support subject matter

experts, IS technical consultants, as well as Vendor support personnel.

1999 to 2000 Citizens Communications Dallas, TX

Integration Manager

Responsible for project management of acquisition integration activities

for ICSC, Access Engineering, Customer Care and Subscription Services.

Establish production work force, determine business rules, requirements

and identify training requirements.

Responsible for the

implementation of TBS to support acquired properties. Manage the

migration of data from the source (GTE and US West data files) to the

target database (TBS). With a 96% success rate.

1998 to 1999 Citizens Communications Dallas, TX

Network Provisioning Manager

Directly supervise 27 Access Engineers in Network Architecture relating

to circuit and network design, in compliance with Telecordia Standards.

Restructuring of the Access Engineering Organization resulted in

increasing customer committed due dates met from 33% to 94.3%

creating a projects team provided better utilization of the network.

Responsible for research, development and implementation of methods

and procedures necessary for service order and negotiation support of

new or existing special access services.

1997 to 1978 Various Positions with Contel Telephone, GTE and

Citizens Communications.

Education

Northland Pioneer College, Show Low, AZ some Business and

Computer courses.

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