Engineer Network

PATRICK YU 647-***-****

****-** ******** ****** ******* ON M1W 3W2

*********@*******.***

OBJECTIVE

To secure a position as a Desktop Support Analyst with your organization

HIGHLIGHTS OF QUALIFICATIONS

. Accomplished IT specialist with demonstrated success in implementing,

integrating and migrating systems solutions, as well as managing

servers and data-centre operations across multiple platforms (Unix,

Linux, Windows)

. Effectively plan, install, configure and optimize the IT

infrastructure to consistently achieve high availability (averaging

99.9% uptime) and performance

. Possess diversified technical background with enterprise systems

solutions

. Effective interpersonal and communication skills for providing quality

user service and creating coherent use cases and support procedures

and manuals

. Proven ability to improve technologies and increase performance,

create and deliver solutions tied to business growth

. Proficient at problem analysis, troubleshooting (ERP, hardware and

software) and solutions

. Design, establish network system security and backup/disaster recovery

solutions

. Strong skills in project management and IT service management, as well

as superior organizational, time management and priority-setting

skills for coordinating activities involving multiple projects to

ensure on-time project completion

TECHNICAL EXPERTISE

Software: Sybase, DB2, CIMPRO ERP, CHEMPAX ERP, CRM, MYSQL,

Exchange

Operating System: Windows9x/XP/NT/2000, 2003, 2008, UNIX (Solaris, AIX,),

Linux, X-Windows, VMware, Citrix Client/Server

Networking: Cisco IOS, LAN/WAN, TCP/IP, SNMP, IPX/SPX, MPLS, WINS, DNS,

SSH, VPN, FTP, ATM, Frame Relay, VoIP, IIS, RS-232/RS424

PROFESSIONAL EXPERIENCE

IT Specialist 1999-2013

Wikoff Color Corporation - Canada Inc. Vaughan, On.

. Designed, Implemented and supported CIMPRO ERP, CHEMPAX ERP systems,

as well as Cisco VoIP phone system and Network Security solution

(Cisco ASA Firewall, VPN tunnel)

. Provided Windows/Unix/Linux administration, network infrastructure

support, LAN/WAN/VPN administration, VMware administration, Cisco

Routers, Switches, and Firewall administration; Blackberry, Web

Server/Applications and remote access support; Managed Active

Directory (account creation/deletion, group memberships, GPO, etc.)

. Offered on-going technical support and trouble-shooting ( ERP Systems,

Servers, Networking, MS Office applications) for local/regional

personnel; closed service tickets for technical (hardware and

software) issues; Managed wireless access points and network load

balance

PATRICK YU *********@*******.*** 647

404-8868

. Designed and deployed the centralization of ERP systems, exchange

servers, enterprise storage servers and disaster recovery (DR)

solutions with LTO tape technology; liaised with vendors and IT team

to equip company with scalable systems to support fast business growth

. Improved system availability and performance through upgrading and on-

going maintenance of technology infrastructures; Managed LAN and WAN

performance using network monitoring, analysis tools to fine tune

system performance or resolve issues

Network and Systems Engineer 1998-1999

Computers for schools, Toronto. On

. Held multifaceted responsibilities to plan, design, maintain network

systems and provide support to administrators for public schools and

libraries

. Configured and installed servers, desktops, laptops and printers;

carried out full installation of Cisco routers, switches and cabling

system; resolved a history of problematic network failures by

troubleshooting LAN/WAN connections between schools and libraries

. Researched, recommended and implemented network enhancements that

improved system reliability and performance

. Replaced major manufacturer's vulnerable network with robust security

through joint architecture of firewall and DHCP; stabilized, expanded

and protected network and PC environment

Systems Engineer 1994-1998

Beijing Dawning Computer Co. Ltd. Shanghai

. Planned, configured and installed Dawning mainframe systems (running

IBM AIX Unix)

. Consulted with clients and vendors to provide network solutions along

with strategic planning and project leadership over systems

integration, migration, administration, upgrades and troubleshooting

initiatives

. Successfully integrated network systems with more than 5000 servers,

desktops, laptops, printers and cabling system for FUDAN University

and East China University of Science and Technology

. Evaluated and reconfigured Windows/Unix/DB2 setup, including

reallocating SAN disk space to engineer a scalable solution to support

business growth

. Trained and supported employees across multiple departments on network

operations including log-in procedures, network management software,

permissions, printing issues, security and use of software

EDUCATION

Master Degree in Computer Science

University of Shanghai for Science and Technology, China

Bachelor Degree in Computer Science

University of Shanghai for Science and Technology, China

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