Customer Service Administrative Assistant

SueAnn Callaway-Brown

*** ********** **. ( Rio Vista, CA 94571 ( 707-***-**** (

**************@*****.***

Objective

Seeking long term employment where I can apply my hardworking professional

skills

Skills

( Intermediate MS Word/Data Entry ( Customer Service ( Heavy

Phones

( Payroll Administration ( Filing/Proofreading ( Cash Handling

( Front/Back Office ( Basic Accounting ( Bookkeeping

Work Experience

Ranch Bookkeeper

. Performed payroll duties, processed, maintained time sheets and

reconciled payroll discrepancies

. Recorded, summarized and reconciled financial data using journals,

ledgers or computer

. Organized and maintained vendor files and data bases, coded documents

according to procedures

. Managed accounts payable and receivable accounts, noted and reported

discrepancies found

. Complied with federal, state, and company policies, procedures, and

regulations

Administrative Assistant

. Account reconciliation, handled large amounts of money and did bank

deposit transactions

. Interacted with customers and staff in call center environment handling

bill pay system

. Operated computer and basic office equipment, answered phones and

directed calls

. Typed, formatted, and edited correspondence and other documents, also

prepared outgoing mail

. Reviewed files, records, and other documents to obtain information to

respond to request

Customer Service

. Communicated closely with customers(homeowners), in order to determine

needs and request

. Managed and organized subcontractors, making sure that they were informed

and in the loop

. Produced and scheduled work orders, followed up to ensure that works was

completed

. Worked in retail road shows in order to promote and grow the company

brand and business

. Performed all basic receptionist duties and supported team members and

management staff

Work History

2011-2013 Office Clerk (Volunteer) Windborn Church

Rio Vista, CA

2006-2010 Bookkeeper Hastings Island Land Co. Rio Vista, CA

2001-2006 Administrative Assistant Account Temps

Fairfield, CA

2001-2006 Customer Service Office Team/ Robert Half Fairfield, CA

Education

Delta College Sociology Completed

Western Career College Office Management

Certificate

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