Project Manager Quality Assurance

J eff L. Gardner - Product Support

Specialist

Newbury Park, CA. Ph.#: 805-***-**** Email: ***.*******@*****.***

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Seeking an immediate employment opportunity to utilize over 20 years of manufacturing industry

experience at providing world class, expert-level customer and product support services.

Specifically skilled in the following areas:

¬ Technical Writer

-Creating and maintaining documents to support Manufacturing and Engineering

Groups

-Work Instructions, Assembly/Test/Inspection/Qualification Procedures and Reports

-SOP’s, EOP’s, WI’s, TM’s, MP’s, ECO’s, MRR’s,

-Document Control and Configuration Management

¬ Quality Assurance

-ISO9001 and AS9100 Quality Management Systems Compliance

-Contract Review, Quality Code Flow-down and Supplier Selection/Monitoring

-Root Cause Analysis, Corrective Action, MRB and Discrepant Hardware

Disposition

¬ Project Management

-Initial Proposal to Full Production Release including Sales/Marketing Support

-Statement of Work, Schedule and Budget Creation and Maintenance

-SDRL Item Identification and Support

¬ Aerospace Component Assembly, Test and Qualification

-FAA Qualification Support and Component PMA Certification

-Repair and Overhaul of Aircraft Electro-Mechanical Components

-Advanced Knowledge of aircraft Hydraulics and Filtration Systems

Work Experience:

J eff L. Gardner - Product Support

Specialist

Newbury Park, CA. Ph.#: 805-***-**** Email: ***.*******@*****.***

Weldlogic Services Inc. Newbury Park, CA (Sept/2012 - Nov/2012)

Aerospace/Industrial High Precision Welding Support

Quality Inspector, Level II

Supported the implementation of a quality system with goal of achieving ISO9001 and AS9100 compliance. Performed all

technical writing duties in support of the QMS and day-to-day operations, which included the initial creation of the

following forms and templates; work instructions, test procedures, test reports, test data sheets, manuals, machine

operation instructions, inspection sheets, failure reports, corrective actions, discrepant hardware reports,

shipping/receiving documents, etc. Developed inspection methods, criteria for pass/fail, intervals, quantities, levels,

equipment to be used for measurement, etc. Worked with vendors on the purchase, set-up and certification of new

equipment and machinery. Reviewed and streamlined manufacturing process steps, created flow charts, performed work-

load, work schedule and machinery/man-power reviews to create better through-put of product. Established a strategic

pricing structure with verifiable costs and profit margins. Developed templates for responding to RFQ’s, performing bid/no-

bid reviews and pricing.

Nusil Technologies, Carpinteria, CA (Jan/2012 - March/2012)

Medical/Pharmaceutical Silicones Manufacturer

Technical Writer, Level III

Responsible for researching and creating technical documents, such as; SOP's (Standard Operating Procedures), EOP's

(Equipment Operating Procedures, MP's (Manufacturing Procedures), WI's (Work Instructions), TM's (Test Methods),

Calibration Procedures, Product Profiles and Packaging Specifications in accordance with ISO9001 and AS9100. Revise

documentation as required and route all documents for approval, sign-off and release.

PTI Technologies Inc. Oxnard, CA.(Sept/1989 -May/2010)

Aerospace/Industrial Filtration Component Manufacturer

Project Manager 2007 – 2010

Directed multiple mid-size, multi-million dollar projects from initial RFP to formal production hand-off. Served as main point

of contact and contract administrator for the customer. Created and maintained all documentation such as the SOW,

WBS, budget, schedule, risk & resource management, project team, lessons learned, vendor selection, test procedures,

test reports, work instructions, etc. Directed weekly status meetings and published minutes accordingly. Maintained

accurate budget and schedule updates including monthly presentations of EAC and EVA for senior staff. Responsible for

managing all projects associated with gaining FAA - PMA certification approval.

Engineering Product Support Specialist 2003 – 2007

Provided sustaining engineering support to customers and manufacturing floor. Performed all technical writing duties for

the engineering department including qualification test procedures and reports. Assisted document control group with

creating EO’s, ECO’s, drawing changes, etc. providing follow through for review, sign-off and official release. Provided

technical assistance to the quality group in support of root cause failure analysis reports corrective actions. Inspected

components, dispositioned MRR’s, performed test witnessing, vendor audits and creation of work instructions as required.

Traveled to Kennedy Space Center in 2005 and successfully performed on-craft modifications to the hydraulic filtration

modules on space shuttles Atlantis, Endeavour and Discovery.

Lead/Sr. Engineering Test Technician 1998 - 2003

Provided engineering support in the development, performance and qualification testing of new products. Created test

setups and performed tests such as vibration, shock, pressure impulse, high pressure/high flow, proof pressure,

environmental endurance, multi-pass, efficiency, degree of filtration, max capacity, etc.Created all required test

procedures, test reports and work instructions for new hardware. Supervised and provided training to lower level

technicians. Maintained functionality and accurate calibration of test equipment.

J eff L. Gardner - Product Support

Specialist

Newbury Park, CA. Ph.#: 805-***-**** Email: ***.*******@*****.***

MRO Technician 1993 – 1998

FAA certified accessories repairman responsible for the inbound evaluation, disassembly, repair, reassembly, test,

certification and final buy-off of customer hardware returned from the field for overhaul. Prepared root cause analysis and

suggested corrective action as required. Created evaluation reports, corrective action reports, test reports and provided

technical support for customer correspondence. Held a DIR (designated inspection representative) stamp with MRB

authority. Assisted lower level production test technicians.

Assembly Technician 1989 – 1993

Followed work instructions, engineering specifications and detailed drawings to assemble various hydraulic, pneumatic

and electro-mechanical assemblies. Working to an acceptance test procedure, performed various pressure and flow tests

to verify product performance. Insured accurate work instruction sign-off and complete test data sheets.

Education & Training:

Moorpark College - AA in General Liberal Arts and Sciences

Glendale Community College - Office Automation Computer Skills & Total Quality Management (TQM)

Fox Systems - Hydraulics: Power and Motion Control

PTI Technologies – Maynard Operational Sequences & TQM Process Improvement Tools

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