*** ******* ***. **** * Phone 973-***-****
Garfield, NJ 07026 E-
mail ******@*****.***
George B. Bravo
Objective Seeking a career position as IT Desktop Support
Technician where I can enhance my technical
skills and contribute to the
growth of this company.
Professional 2013 - Present Geeks On
Site Miami, FL
Experience On-site IT PC/LAN Support Technician
+ Provide computer and networking solutions
to small businesses and homes on-site.
+ Perform upgrades and migration
from Windows XP, Vista to Windows 7, 8.
+ Build, customize, and upgrade
desktop computers, servers, and local area networks.
+ Install and administer Win2008
server's Active Directory Services, WDS, TCP/IP, DNS, & DHCP.
+ Setup Outlook (email) with IMAP
and POP3 ISP mail server, and Symantec's pcAnywhere.
+ Diagnose and repair windows
desktop/laptop, Mac OS, and windows servers.
+ Install and configure wireless
routers, USB wireless adapters, and ISP/ Wi-Fi settings.
+ Provide cloud, drive, DVD/CD,
Norton Ghost imaging backup, and restore data solutions.
+ Install and configure Anti-
virus, Anti-malware, 3rd party client's software applications,
MS Office Suite,
wireless home network, wireless printers, routers, firewall, and switches.
2011 - 2013
Compufix
Garfield, NJ
Field IT Tech Support
+ Provided computer and
networking solutions on-site to small companies and residential areas.
+ Troubleshot hardware and
software issues with servers, desktop PCs, and Mac OS.
+ Diagnosed and repaired
computers utilizing built-in tools for Windows XP, Vista, 7, and 8.
+ Installed and administered
Windows 2003/2008, Active Directory Services, TCP/IP, DNS, & DHCP.
+ Performed upgrades and
migrations from Windows XP and Vista to Windows 7.
+ Setup customer's data backup
and restore with cloud, disc, and drive backup utilities.
+ Installed Cat5e Ethernet
cables, routers, switches, and NICs for LAN configuration.
2001 - 2003
PC Warehouse Rochelle
Park, NJ
PC/LAN Systems
Administrator/Technician
+ Provided PC/LAN support, setup,
configuration, administration, and troubleshooting on-site.
+ Installed and configured
Windows 98, ME, XP, NT4.0, 2000 Pro, and NT4.0/2000/2003 Servers.
+ Troubleshot IBM, HP, Compaq,
and Dell Servers/desktop PC's hardware and software issues.
+ Installed and configured
Server's Active Directory, DNS, DHCP, and TCP/IP settings.
+ Setup routers, switches,
DSL/Cable modems, and ISP settings for internet access.
+ Configured MS Outlook (email),
MS Office 97/2000/2003, McAfee, Trend Micro, Norton Ghost and
Anti-virus corporate
edition, software applications, and Veritas tape backup software.
Education 1999
Computer Professional Learning
Center, Jersey City, NJ
A+ PC Technician Certification
Training
1998
Computer Networking Technologies,
Hasbrouck Heights, NJ
MCSE Certification Training
1980
Mapua Institute of Technology,
Manila, Philippines
BSEE
Certification 1999
Microsoft Certified Systems
Engineer (MCSE) MCP ID# 1133432
A+ Certified PC Technician
Verification # DCADTT4041
Skills Windows 2000/2003/2008 servers, XP, Vista, 7,
8, Active Directory Service, Mac OS, pcAnywhere,
DNS, DCHP, WINS, TCP/IP, VOIP,
VPN, MS Office, Powershell Scripting, Antivirus, Antimalware
Bytes, HD Imaging, Data
Backup, desktop/laptop computers, hardware troubleshooting,
wireless printers,
print servers, switches, routers, Ethernet, and wireless home networking.