Manager Administrator
Resume:
Joshua Goodin
Memphis, TN *****
******.******@*****.***
Qualification Profile
Certified Microsoft Systems Administrator with outstanding technical and analytical skills.
Extensive hands-on server/workstation administration experience. Thorough knowledge of
disaster recovery and data protection concepts. Consistently successful in designing and building
server systems to meet end user needs. Energetic and creative with a special talent for
troubleshooting and resolving complex technical problems. Exceptional interpersonal
communication, analytical and organizational skills.
Technical Summary
Server Hardware/Operating Systems: HP/IBM/Dell servers and blades; IBM/HP fiber
SANs; HP Lefthand iSCSI SANs
Windows server 2012/2008 R2/2008/2003;
Windows 7/8; Windows XP;
Ironport Mail filter; Barracuda email archiver
Applications/Software: Microsoft Active Directory, Microsoft Exchange
2007/2010; Microsoft Lync 2010; Microsoft System
Center Configuration Manager 2007 (SCCM);
Citrix Presentation Server 4.5; Symantec
Netbackup; VMware vSphere 5.1; Symantec
Backup Exec; Dell AppAssure; HP Systems Insight
manager; IBM Director, Websense, Symantec
Endpoint protection
Professional Experience
Memphis-Shelby County Airport Author May 2009 – Present
I.T. Network Systems Administrator
Systems Administrator for Active Directory, Exchange, VMware, Websense, backup software
(Backup exec; Dell AppAssure), Lync 2010. Team lead for all I.T. infrastructure projects.
Including implementation of virtual servers, iSCSI network san storage, wireless networking,
secure remote access; ironport email filters, and barracuda email archiving/
Project Highlights and Achievements:
• Upgraded Exchange 2003 to 2007; then eventually to 2010
• Upgraded Active Directory from 2000 to 2003; then to 2008 R2
• Implemented VMware vSphere 4.1 for server virtualization
• Implemented HP iSCSI SAN infrastructure to support vSphere environment
ServiceMaster May 2005 – May 2009
Systems Administrator II – Server Management
As part of the Windows server engineering team, responsible for hardware and operating
system support for all Windows/Intel servers. This includes HP and IBM servers as well as
HP and IBM blades, as well as VMware virtual servers. Perform server racking and wiring,
OS imaging, and post deployment support. Citrix Presentation server 4.0 systems
administration. SCCM 2007 (Systems Center Configuration Manager)/ SMS 2003 (System
Management Server) Administrator. Symantec NetBackup systems administrator. Supported
over 1100 Windows servers (mix of physical and virtual). Familiar with monitoring tools such
as MOM, SCOM, HP SIM, and IBM Director.
Project Highlights and Achievements:
• Took over support of SMS 2003 environment with little training. Expanded it out to
include three new secondary sites and then upgraded primary parent site and all
secondary sites to SCCM 2007.
• Planned and executed four successful disaster recovery tests annually at IBM Business
Continuity and Resiliency Services facility in Boulder, CO.
• Led project to reduce backup tape consumption enterprise wide. Project led to
implementation of a DataDomain de-duplication disk backup repository.
FedEx Express October 2000 to May 2005
Sr. Business Systems Administrator
Offered PC software and hardware technical support to over 200 users in the Benefits and
Compensation departments of FedEx Express. Served as systems administrator for the Benefits
server farm. Supported multiple proprietary benefits software applications from different
vendors used by the department. Recommended appropriate hardware and software solutions for
specific needs within employee benefits department. Conducted user training in the use of new
computer hardware and software. Built and managed a Symantec Ghost server to create and
store system images of the various workstations and servers within the department. Systems
administrator for call recording system and document imaging system.
Education & Training
Earned a Bachelor’s Degree in Communications. (University of Memphis, 1996)
Earned a Masters Degree in Management Information Systems. (University of Memphis,
2001)
Microsoft Certified Systems Administrator (MCSA), Windows Server 2003
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