Customer Service Operator

mohammed shameem.m

Mobile: No. 098**-****-**

Email ID: acard5@r.postjobfree.com

PROFILE

A Suitable position with an organization where I can utilize the best of my

skills and abilities that fit to my education, skills and experience a

place where an encourage and permitted to be an active participant as well

vital contribute on development of the company.

Skills:-

V Very Energetic result oriented and organized

V Efficient and well behaved person

V Extremely hardworking self motivated and able to work independently

in a team environment under supervision

V Keep excellent inter personal relations with colleagues and ready

to help them

educational qualification

. Degree : Bachelor of Commerce ( Calicut University,

Calicut Kerala)

. Plus Two : Board of Higher Secondary, Kerala

. S.S.L.C : General Education Department, Kerala

languages known

. English (Fluent), IELTS ( BRITISH COUNCIL ) - 7 BAND SCORE

. Hindi

. Malayalam

. Tamil

PROFESSIONAL CERTIFICATION

. Cisco Certified Network Associate ( CCNA ) - CSCO12240849

. Training Certificate from MOHANS NETWORKING INSTITUTE BANGALORE,

KORAMANGALA

. N-Power Certified Hardware & Networking Specialist

work experience

. Worked as Network Admin cum Computer Operator in IT DEPARTMENT OF SHARJAH

CHARITY INTERNATIONAL IN SHARJAH UAE during the period of visit in 2013.

. Worked as " Hardware & Network Technician cum Computer Operator " in

GLOBAL Internet Caf KPM ARCADE PERINTALAMANNA up to 03 years (Own

Business Enterprise) from 2009 to 2012 .

. 2 year Experience in REDHAT OUTDOOR Advertising Media (Own Enterprise) as

field Executive cum OPERATOR OF LCD PROJECTOR which is used for outdoor

advertising in bigscreen in old KMT building near to KSRTC Palakkad road

PERINTALMANNA from 2010 to 2012 .

OTHER SKILLS

. COMPUTER PROFICIENT,

. TALLY, MS- OFFICE, DATA ENTRY

. Excellent in Latest Operating Systems, Networking, Applicatiion

Software, utilities and productive tools, Capable of rourtine

maintenance and up keeping of the computer

KEY SKILLS

. Analytical thinking, planning, Accuracy and Attention to details.

. Strong verbal and personal communication skills.

. Problem analysis, use of judgment and ability to solve problems

efficiently.

. Self motivated, initiative, high level of energy. Adaptability and

ability to work under pressure

. Organizational, prioritization skills and customer service orientation

. Extensive use of DOS, Word, MS Works, Excel, MS Office

. Install Hardware: NICS, Hard Drive, and Modem

. LAN/WAN design and implementation using Cisco routers, hubs and switches

. Securing network resources with shared folder permissions, Implementing

file security system.

. Expertise hands in troubleshooting of Computer hardware related problems

such like UPS, SMPS, Printer and Drivers.

. Managing and Maintaining the Servers, PC's, Routers and Switches.

. Configuring, Managing and Maintaining Networking Equipments.

. Network processing, centralized and distributive network connection

Personal Details

Name : MOHAMMED SHAMEEM.M

Father's Name Abdul Azeez

Nationality : Indian

Date of Birth : 01/04/1986

Gender : Male

Marital Status : Single

Permanent Address : Melethil House, Bigbazar, Perintalmanna

(P.O),Malappuram (Dist)

Kerala-India, Pin-679322.

passport details

Passport No. : J3861187

Date of Issue : 22/10/2010

Date of Expiry : 21/10/2020

Place of Issue : Malappuram

declaration

I hereby certify that the above information are true and correct according

to the best of my knowledge & My Experience. If selected I assure that I

would perform to the best of my abilities, early awaiting a Positive

response.

Date : 10-09-2013 mohammed

shameem.m

Place : Perintalmanna[pic][pic][pic]

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