Account Executive Management

Joseph J. Patterson

*** ****** ***, ****** ******, NY 10314 Home: 718-***-****/Cell: 718-***-****

Senior Financial Analyst, Global Wealth & Investment Management

B roadridge Financial Solutions – Consultant M a rch 2012 – June 2013

Conversion Analyst Specialist providing a linkage between Product Management, Membership and technical activation aspects of

client on-boarding. Assisting and creating processes and procedures to support new and current products. Coordinating and training

w ith all of Customer/Client Operational staff over to Broadridge Financial systems and reports. Liaison with client support areas in

resolving day-to-day operational, systems and communications problems with internal service providers and customers. Ensuring

t he creation of workflows for current and future state, support during all phases of client testing, Gap Analysis, facilitate all client

t raining and mock testing. Engaging with the client to set up a Settlements and Clearance department and structure their business

f rom a correspondent platform and onto a self-clearing platform. E nsuring the accurate set-up of all new accounts p rior to go-live

w ith customer. A nalyzing procedures and identified opportunities to improve productivity, quality and efficiency. Extensive training

to all client personnel to ensure proper system use for settlement, balancing, troubleshooting and static maintenance. Monitoring

and generate daily, weekly and monthly stats within the client’s pipeline, and their accounts during on-boarding and their cycle

t ime. Monitoring the effectiveness of systems, policies, procedures, and appropriate recommendations to ensure daily operations are

efficient. Work closely with Account Executives and Programmers to ensure the voice of the customer, i.e. customer requirements is

met and that new products meet testing and implementation specifications. Improve client experience and operational efficiencies

by maintaining various training materials up to date. Partner with senior managers / business clients to identify, gather, and

u nderstand their goals and to formulate strategies to support them, while prioritizing requests and staying within deadlines.

TD Ameritrade – Consultant December 2010 – May 2011

Executive Consulting Technical SME with specialized industry knowledge.

Expertise in providing market knowledge to leadership as well as to differentiate future enhancements and alignment of technology.

P rovide extensive knowledge to teams which include the processing and control of investment transactions including trade entry,

t rade processing, trade validation, including allocations, and trade settlement. Identify and implement process improvements to

p roduct data set-up, providing support and maintenance for clients in various systems and applications, across multiple global

business lines. Provide ongoing maintenance for client on-boarding, trading, confirmation and settlement through to regulatory

reporting. Process optimization solution documents while liaising with business and operations for client/corridor implementations

for resolving escalated and complex issues. Analyze and interpret procedures on new efficiency projects and control procedures.

Participate in testing of system implementation using independent judgment and decision making. Interact with investment and

operational professionals both internal and external to ensure appropriate transaction details, market settlement instructions

and/or money movements to occur accurately and on time.

UBS Financial Services- Wealth Management Consultant October 2008 – June 2009

Handle day-to-day full set of settlement and clearance functions for US securities. Confirm trades and necessary follow-ups (e.g.

settlement instructions) with counterparts. Process necessary local reporting including management, regulatory and reporting

needs. Interact daily with clearing agents, counterparts, traders, corresponding banks, immediate supervisors, and the head office

i n resolving issues and settling trades. Participate in process enhancement to ensure prompt settlement and reduce operational

r isk. K nowledge of Securities settlement, Brokerage practices, NSCC and DTCC. Well-versed with different Investment systems.

Resolve complex issues. Advise Portfolio Management professionals on procedures for clearing and settling transactions involving a

w ide range of securities; Reconcile cash on a daily basis and advise team on the available cash balances and any outstanding related

issues; Research and resolve discrepancies between custodian bank records; ensure the accurate set-up of all new accounts; Provide

operational support to clients and internal teams, and ensure consistent communication with all levels of management.

RBC Capital Markets - I nternational Settlements Consultant April 2008 – August 2008

Ensuring the streamlined settlement of all types of securities in foreign markets, follow through to ensure timely settlement,

p revention of loss due to buy-in and accurate daily adjustment processing. I nput, pre-matching process, i nstructing on security

t rades versus either USD or currency in foreign markets, following through to ensure timely settlement counterparty and client

settlements, account reconciliation, client regulated reporting, international securities, debt, equity and derivative instruments.

M aintaining all static settlement data in the system, including client, counterparty and security data. Preparing and sending trade

confirmations to the counterparties and clients. Resolving failed trades and trade discrepancies. Perform daily reconciliation of

t ransactions, security positions, and cash for all trading activity generated by in-house movements, Book entry, Fails, Deliveries,

and the Bank(s) trading desks. Identify accounts that are out of balance, resolve discrepancies and the ability to resolve breaks with

t rading desk, counterparties and custodian.

Fieldstone Mortgage Company - Account Executive February 2007– July 2007

Accredited Home Lenders Holding Company - Account Executive September 2006 – February 2007

United Financial Mortgage Corporation - Account Executive J une 2006 – September 2006

Lehman Brothers - Account Executive November 2005 – June 2006

National City Bank - Account Executive December 2004 – November 2005

Coastal Capital Corp. – Loan Officer March 2003 – October 2004

Originated loans by providing homeowners different approaches in lowering their current interest rate and payments, reduce or

consolidate debt and obtain cash from the equity in their home. Worked with potential home-buyers in financing their new home.

F ield incoming sales calls into applications. Worked with attorneys, bankers & appraisers to provide customer with a smooth and

hassle-free experience from application to closing. Skilled in sales and negotiations techniques. Ability to organize and handle

m ultiple projects simultaneously. Strong situational analysis and independent problem solving skills. Mortgage industry knowledge

and experience.

Societe Generale – Assistant T reasurer J une 1991- June 2002

Global Custody Manager with a solid securities operations background, high profile role carrying responsibility for the delivery of a

superior level of service to one of the Bank(s) largest and most prestigious clients. I dentify trade discrepancies and ensure timely

resolution and commitment to client services, working closely with multi-disciplined teams across the business. Interaction with

Operational risk management, front office, middle office, and external counterparts and ensuring the maintenance of a control

culture, robust r isk mitigation and procedures. Ensuring the completion of tasks and deliverables consistent with daily deadlines

and Service Level Agreements.

Government Clearance Operations – Assistant T reasurer

Responsible for settlement all fixed income instruments; including commercial paper, asset and mortgage back, repo’s, corporate

and municipals securities utilizing the Bank of New York and GSCX system. Interact with Repo and proprietary trading desk on a

daily basis monitor and correct all real time repo transactions done with GSCC. Monitor clearance and settlement of our Paris and

London accounts, releasing Commercial Paper for Tri-party clearance and end of day funding. Balance all positions between Bank of

New York and Repo finance desk system. I nvestigate failed trades, trade discrepancies and potential interest claims. Responsible for

i nitiating pair offs which reduce settlement exposure to the Bank. Worked closely with Cash Management Group to properly allocate

i ncoming and outgoing wires to proper accounts. Act as liaison between the trading desk, Operations, P & S Department and

Accounting. Responsible for the 15c3 lock-up of securities for the Bank. Monitor subject factors for principal adjustments coordinate

w ith overseas counter parts, clients and trading desks on all ABS, CMO, CDO, CLO, MBS, CMBS, RMBS

Responsibility for regular reporting requirements and maintaining operational statistics.

Actively interfacing and managing relationships with wholesale clients, external custodian and a range of internal

stakeholders.

Accurately processing, monitoring securities transactions in foreign and domestic markets.

Reconciling and researching contract breaks between each borrower / lender relationship. Assist in recalls, Stock Loan

department in regards to settlement of client portfolio transactions as well as cash management department for investment of

cash collateral.

Processing investment transactions, payments and other instructions.

Performing reviews to ensure accuracy of records and timely reporting to client.

Ensuring that all internal policies and procedures are followed.

I nternational Clearance -Supervisor

Responsible for daily security transactions in Europe, Pacific Rim, Latin America, South Africa and other emerging markets. Daily

reconciliation of currencies clearing through local custodians and euro clear. Authorize and process foreign exchange and security

movements. Monitor bank liability on trade fails, currency overdrafts, back valuation claims, and potential buy-ins. Extensive

communication with brokers, clients, trading desk and branch offices. Government Clearance Operations, DTCC & NSCC

C learance, Buy-Ins, Fail Control, & Transfers.

B uy-I ns - Operations Supervisor

Organized and manage day to day operations Buy-Ins. Street side trades, broker to broker transactions, CNS, Prime Broker,

DVP/RVP, Stock Loan/Borrow recalls, termination, default buy-ins, as well as research and reconciliation issues related to the

business. Manage process of aged fails to mitigate risk and exposure to the firm and avoid significant penalty fees. Notify branches

offices and internal short accounts of fails resulting from their short position and the associated exposure. Extensive

communications with senior management and/or trading to buy or sell securities to close out aged fails. Resolve all DK’s; enforce

compliance with Rules 387 and 15c3-3 by overseeing extensions in accordance with these rules. Troubleshooting trade issues directly

w ith counterparties, internal front office and clearing firm. Confirm settlements with brokers and initiating pair offs which reduce

settlement exposure and send SPO charges via DTC.

Core Competencies

ADP/Broadridge BPS, Cage 3, Scan processing, Pending Excess Calculations, Possession or Control, DTCC Settlements (all Facets),

Fed Settlements, International Settlements (including Europe, Euroclear, Asia, Canada, Latin America), Buy Ins (all products),

S tock Loan/Borrow, CNS, Physical settlements and vault related functions (On-sight Vault, JP Morgan Chase, Citigroup and

D TCC), Corporate Actions, All Dividend Processes

Computer Skills:

Extensive: Knowledge in Microsoft Word/Excel, WordPerfect, Outlook, BPS, ADP/Cage3, Loanet, PTS, DTCC, CNS, Tradewinds,

W ilco Gloss, BONY, GSCC and Calyx Point

Additional I nformation:

O ther Qualifications: Proven track record. Thrives in a high pressure & fast paced environment Personable

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