Customer Service Marketing

Thomas M. Godfrey

*** *** ***. ** #***

Minneapolis, MN 55413

612-***-**** or 612-***-**** - ***********@***.***

Education

University of Minnesota, Bachelor of Science Degree, 1998, Sports

Management

Experience

Minneapolis Park and Recreation Board, Community Outreach

Supervisor - Events, Aug 2013 - Present

? Provide effective day to day management of the city-wide events

function

? Actively seeks out, researches and presents proposals to

potential sponsors/partners for MPRB events.

? Develops, coordinates and manages effective sponsor relationships in a

positive and professional manner that support the mission and goals of the

MPRB and enhance the city-wide events.

? Work effectively with neighborhood councils and organizations, City

staff, elected officials, private and public agencies, and other groups to

plan and coordinate MPRB events, including being involved in organizing

committees and coordinating meetings.

?Recruits, hires, trains, supervises, develops, evaluates, and

disciplines subordinate staff employees for the development of a

professional and support staff with a high degree of competence and sound

judgment

? Create marketing and public relations materials

City of Blaine, Event Management & Program Supervisor, May 2007-Current

? Pursue and secure sponsorships, donations, and grants, to

support special events, community events, and programs, and

sports tournaments

? Coordinate with communications manager and clear channel

communications for the placement of advertisements and

sponsorship information on electronic billboard and scoreboards

? Plan, organize, promote, and supervise a variety of major

special events, sports leagues/tournaments, and programs

? Manage the overall budget for special events and programs

? Create marketing materials, brochures, billboard, TV, and

newspaper advertisements, and newsletter promotions

? Create website updates and advertisements, press releases and facebook

updates

? Create and monitor budget, revenue and expenditure reports for events

and programs

? Negotiate contracts with performers and vendors

? Serve as department liaison to media

TMG Sports Management, LLC - CEO, April, 2008 - Current

? Analyze baseball players and their talents as they come out of high

school and college

? Scout and Recruit players to sign with TMG Sports to represent them

during their professional careers

? Develop marketing profiles and statistical packets for athletes that I

represent

? Distribute marketing materials and information on behalf of my clients to

professional teams

? Communicate with General Managers, Assistant GM's, Director of Minor

Leagues, and scouts

? Negotiate player contracts

? Pursue and secure endorsement and equipment deals and

contracts for clients

Imani Sports Management, Athlete Representation, Part-time

business, September 2007 - Apr. 2012

? Scouted and recruited potential clients/athletes to sign with

Imani Sports Management at the conclusion of their

collegiate careers (Signed 12 athletes to Imani Sports that

went on to sign at least one NFL contract)

? Promoted the company and the company's services to potential

athletes/clients and their families

? Performed marketing and sales presentations to athletes, parents, and

coaches

? Developed marketing portfolios, profiles, and statistical packets

for athletes that the company represented

? Distributed marketing materials and information on behalf of

clients

? Researched player contracts

? Assisted with the pursuit of client endorsement opportunities

?Assisted with the planning of client sports camps

? Assisted with the marketing of athletes/clients to professional

sports teams and front office personnel

(2)

Minneapolis Park and Recreation Board, Event, Program & Facility

Manager, Minneapolis, MN

Oct 1999-May 2007

? Managed the day-day activities, scheduling, promotion, concession

& vendor operations, and general facilitating of the Neiman Sports

Complex and Parade Stadium Athletic Complex - multi million dollar

sports facilities (Facilities are used by high schools, colleges,

youth and adult athletic associations, national and regional sports

tournaments and general public use) - Generated over $190,000 in

revenue

? Organized, implemented, and promoted community, neighborhood and

city-wide special events

? Pursued business sponsorship opportunities and donations to assist in

supporting athletic facility operations, youth and adult sports league

operations, and special events

? Created promotional materials including advertisements, press releases,

promotional flyers, direct mail, and website updates and advertisements

? Served as a liaison between Minneapolis Park and Recreation Board and

high school and collegiate athletic directors and coaches in regards to

facility use and scheduling

? Developed, planned, and promoted youth, amateur, and adult sports

programs/leagues, camps and clinics

? Hired part-time staff and oversaw customer service procedures

? Performed budget, revenue and expenditure reports

Minnesota Twins, Marketing/Community Affairs & Marketing/Paid Intern,

Minneapolis, MN Jan 1999-Oct 1999

? Assisted marketing department with the general marketing and promotion of

special events and promotional dates at Twins home games

? Assisted with the coordination, scheduling and promotion of the Minnesota

Twins R.B.I. and Rookie League youth baseball leagues and programs

? Coordinated, scheduled, and promoted Minnesota Twins youth

baseball clinics across the upper Midwest

? Assisted with the selection of R.B.I Youth Baseball All Star Team

? Assisted with the coordination and promotion of the Molitor

Fields for Kids Grant program

? Created press releases and media announcements in regards to Twins youth

baseball clinics, Molitor Fields for Kids Grants, and Twins R.B.I. and

Rookie League youth baseball programs

? Coordinated the distribution of Twinscare "Tickets For Kids"

through the Minnesota Twins Community Fund

? Assisted in the execution of current and former player appearances

University of Minnesota, Men's Athletic Department/Media Relations

Intern, Minneapolis, MN Aug 1998-Jan 1999

? Wrote press releases, competition previews, game/meet notes and feature

stories

? Managed media operations at home events for assigned sports (Hockey &

Basketball)

? Assisted with the production of online media guides and game programs

? Recorded in-game statistics and compiled season statistics

? Submitted required weekly reports to the Big Ten Conference

? Maintained and provided content for gophersports.com

? Assisted with the marketing and promotion of Golden Gopher Men's

Athletic Programs

St. Paul Slam, International Basketball Association, Paid Intern, St.

Paul, MN Oct 1997 - April 1998

? Served as the team's statistician

? Assisted in pursuing possible business sponsorship opportunities

? Assisted with the coordination and execution of marketing,

promotions, and community relations efforts for a 1st year team

? Coordinated various fan development programs throughout the season

? Coordinated Slam pre-game basketball clinics and postgame player

autograph sessions

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