Project Manager Management
Resume:
ROHAN ROBINSON
*** **** ****** #***, ***** City, NJ 07087
acapso@r.postjobfree.com
IT VMWARE INFRASTRUCTURE MANAGER
Infrastructure Manager Proficient with manifold facets of Information Technology. My passion, commingling
innovative IT Projects with Business strategy; Assist the sales process and seize technology opportunities
to drive solutions serving the organizational bottom -line. Proven success creating sustainable long term
value, accomplished through creative IT strategies and Project Management. I encourage ‘think fast act
faster’ result oriented team framework & knowing the difference between technical and business success.
Open to flexible schedule and travel domestic or internationally.
SKILLS
Applications MGT Operations/Security Hardware/Protocols
VMware VSphere 3.5, 4.0, 5.1 PMI Project Management Servers-IBM, HP, DELL
Active Directory 2012, 08, 03 Disaster Recovery SAN–NetApp, HP, DELL
Exchange 2013, 2010, 2003 Process & workflow Improvt. Network–Cisco, VOIP phones
Citrix XenApp, Microsoft RDSS ITIL Service Management Security-Watchguard firewall
SQL 2005/2008/2012/Reports Communications Management Power-UPS, PDU, HVAC
Office 356/2013/2007/2010 Business Capex & Opex TCP/IP, SMTP, UDP, DHCP,
SharePoint 2013/2010/2007 Infrastructure Sys Architecture DNS SIP, SSL, IPSEC, LDAP,
Microsoft Lync, Project & Visio Training & resource Mgt HTTPS, VPN, WPA, CIFS, NFS
Microsoft Dynamics AX, CRM Project & Technology Lifecycle Safety-fire suppression system
PROFESSIONAL EXPERIENCE
Systems/Project Manager, Argo International 2007 – Present
New York NY, est. in 1962; Argo is a GE distribution partner with offices on 4 continents.
Lead negotiations with vendors encompassing Project scope/deliverables, commercial contracts,
licensing and compliance within PMBOK, ITIL & IT Law guidelines in the interest of company
stakeholders; utilizing Business intelligence to establish metrics, define success and gauge progress.
Result, achieved sustainable long-term value for Projects effecting business solutions, reducing the total
cost of ownership while increasing company ROI.
Design and manage company-wide Disaster Recovery/Business continuity Project to protect company
assets with established RPO and RTO incorporating virtual infrastructure and Storage, Cloud backup,
DFS, data redirection and mobility. Result, established Risk mitigation strategy and Plan, offset potential
business loss of $250,000 a day, applied proof of concept during recent hurricane.
Procure and implement enterprise applications Office 365, SharePoint, Lync, Citrix XenApp, RDSS,
Exchange, SQL, Business intelligence Reporting Services, AD 2008R2 forest, Microsoft Dynamics AX,
Dynamics CRM. Result, Accelerated delivery of critical business IT services within a technological
ecosystem. Added result enhanced ERP access, training, collaboration & improved business processes.
Plan & implement Communications project for Hosted VOIP & UC solution. Incorporating call routing
policies and IM presence to address ou tages and deteriorating customer and intercompany
communication. Result, aligned Microsoft and VOIP provider solutions to improve service and drive
productivity supporting top/bottom line growth. Added result, reduced annual bill by $44,000, decreased
carbon footprint through improved utilization by $200,000, also improved availability with real -time
presence for Sales &Engineers which increased customer response 35%.
Direct Infrastructure Network/Security upgrade project encompassing firewalls, policie s, Wireless
security, WAN failover, switching architecture & clustering, remote VPN, accessibility methods,
bandwidth upgrades, and Datacenter security. Result, enhanced security and stable infrastructure with
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ROHAN ROBINSON
809 22nd street #806, Union City, NJ 07087
acapso@r.postjobfree.com
secure site to site connectivity each capable of Disaster Recovery failover, building foundation for
Dynamics AX ERP accessibility and ISCSI storage.
Integrate Netapp SAN storage with VMware Virtual Infrastructure to provide scalable high performance
scalable datacenter supporting Dynamics AX architecture, Disaster Recovery, Information Lifecycle
Management & Big Data initiatives. Result, storage -virtualization, thin provisioning, data duplication,
Exchange & SQL snapshot and restore, NFS, ISCSI, FC providing foundation for effective Data
Management. Additional 70% reduction in licensing, server & storage procurement costs post project.
Establish Datacenter design initiatives to address operations network and storage architecture, fault
tolerant power & cooling, fire detection suppression. Including Hybrid public/private cloud flexibility to
grow and shrink the environment, Security, storage hierarchy and performance optimization. Result,
Green technology Datacenter, with reduced 7:1 cost savings on time, hardware power and coolin g.
Network/Systems Administrator, RCM Technologies Inc. 2004 – 2007
RCMT provides Engineering for Aerospace, Defense, Life Science, public sector and IT Services.
Architect and implemented RCM’s first virtual ESX/GSX environment for proprietary application giving
10 to 1 hardware savings on physical to virtual Server ratio. Additional results achieved company IT goal
to reduce cost, add flexibility and hardware independence for high availability applic ations.
Improve reporting and data storage strategy. Upgraded data backup application storage and design
across WAN. Additional results included attaining consolidated backup strategy to reduce business risk.
Create new Workflow and Change Management processes as per SOX. Results included integrating
Operations, Finance and Purchasing departments Workflow processes into IT department Tracking
System and growth of the IT department from a cost center role to support role to support and business
solutions.
Solve increasing spam and slow mail delivery issue by implementing new Anti -Spam solution within 72
hours. Result created 99% reduction in false positives. Added results included smaller Exchange store
sizes with less downtime to defrag stores.
Increase datacenter security per SOX requirements by implementing card reader and departmental
access with reporting. Result, reduced inventory loss, secured company assets, sox compliance with a
structured approach to physical Information Security.
Lead research and comparative analysis to upgrade Helpdesk System. Result 82% increase of assets in
inventory coupled with 70% decrease in request to resolution time. Added result management attained
customizable reports on real data to address recurring issues and plan budgets for future projects.
Initiated VOIP solution project to alleviate headquarters dependency on complex, expensive and
archaic telecomm equipment. Results increased SLA on moves add and changes, c entralized phone
system, reduced monthly Recurring costs 65%. Additional result increased flexibility and availability of
phone systems and streamlined staff to focus on result oriented work.
Upgrade and configure new Datacenter Switches. Result increa sed network performance and
redundancy via 32 Gigabit Stackwise interconnect. Added result provided VOIP capabilities to support
projected MPLS network.
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ROHAN ROBINSON
809 22nd street #806, Union City, NJ 07087
acapso@r.postjobfree.com
Associate Support Engineer, Quality Technology Solutions Inc 2004 – 2004
QTS is an IT Integrator providing IT support services to medium and small business.
Configure and support new Anti-spam solutions at client sites. Results decreased spam and reduced
false positives by 97% business transactions increased 20% due to effective email delivery system.
Design and interconnect MAN and Wireless networks using PIX Firewall, Wireless Access points and
Switches. Results saved clients 30% on Hardware costs and a secured VPN connection to remote
sites.
Write Technical checklists, installation guides and documentation for clients and staff. Result increased
billable service through onsite user training using Guides as Manual.
Create Group Policies to secure users and install applications. Results centralized installation and
monitoring for security updates and software upgrades. Added results using HP Openview, Server
issues were proactively avoided.
Systems Support Specialist, IBM Corporation 2002 – 2004
IBM is an innovative multinational company providing Computer hardware, software and IT solutions.
Create Computer images for Laptops and Servers. Results were secured and fully updated images of
production systems with 3 hours’ time savings to build and deliver Servers and Laptops. Allowing for
higher efficiency within the department.
Invent inexpensive tracking method using DOS to track & retrieve lost equipment still on the WAN.
Resulting in 100% retrieval of all equipment lost or misplaced 6 months prior.
Test and update documentation for manuals and guides to Proprietary applications. This reduced
training time and common mistakes for new Technicians. Results faster, stable applications translated
into reduced user downtime, increasing utilization.
Support client issues with NT 4.0, 2000 and XP via Ticketing System. Results reduced SLA response
time to 1 hour from request to resolution, increasing overall service delivery .
EDUCATION
Bachelor of Science Telecommunications Management, DeVry University 2002
CERTIFICATIONS AND TRAINING
PMP (PMBOK 5, 5.1 training)
Netapp (SAN Administration training)
VCP (2.0, 3.5, 4.0, 5.1 VMware Certified Professional)
ITIL V3, IT Infrastructure Library V3
MCP (Microsoft Certified Professional)
CCA 5.0 (Citrix Certified Professional)
VOLUNTEER WORK
Bill and Melinda Gates Foundation, Member
American Red Cross, Member
Salvation Army, volunteer
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ROHAN ROBINSON
809 22nd street #806, Union City, NJ 07087
acapso@r.postjobfree.com
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