Customer Service Sales
Resume:
Jennifer Gunter
MI *****
****.******@*****.***
Career Overview I am a self-motivated,
self-starting person with a wealth
of experience in customer service
and managing many tasks at once. I
have a strong work ethic and a
professional demeanor while being
committed and motivated.
Skills Excellent Organizational Call Center Experience
Skills Word Processing and
Strong Customer/Vendor Typing 70+ WPM
Relations Skills Accounts
Computer Proficiency Payable/Receivable/Collec
Data Entry tions
Schedule Administration Problem Resolution
Project Management Sales Experience
Self-Motivator/Self-Start Public
er Relations/Marketing
Logistics
Computer: Web based programs,
Microsoft Office (including Word,
Excel, and Outlook)
Experience Customer Service 08/15/2011-Present
Representative
La-Z-Boy Corporate
Monroe, Michigan
Handled incoming/outgoing
calls and customer
service issues.
Scheduled service for
customers and/or stores,
taking payments, ordering
parts, updating proper
system(s) with notes and
payments and handling
warranty issues. Also
worked with several
different retail stores
to maintain their stock
and service as needed.
Accomplishments:
Assigned to several task
teams.
Training of new employees
Owner/Operator 2003-2010
Lady Luck's Cover
Ups/Centerpieces Etc.
Monroe, Michigan
I was responsible for all
sales consultations,
bookkeeping, event
planning, scheduling,
employees, logistics,
data entry, customer
service, networking, and
public relations and
marketing.
Accomplishments:
Started out with 5 events
in the first year and
within a 2 year time
frame it grew to 250
events per year.
Obtained contracts with
several facilities to be
an exclusive vendor.
Education Bachelor's Degree in 2007
Business
Administration-Concentrat
ion Management
Eastern Michigan University,
Ypsilanti, Michigan
Diploma 1997
Woodhaven High School,
Flat Rock, Michigan
References Furnished upon request.
Contact this candidate