Sales Customer Service
Resume:
Douglas Glassburn
****.*********@*****.***
OBJECTIVE: Top producing sales professional seeking to obtain a career in sales. Can offer experience in management,
sales, marketing and selling solutions. Can also utilize my business to business and outside sales background to help
develop business and drive sales. I hold a bachelor’s degree in business management and human resources and a science
degree.
SUMMARY OF SKILLS
• Business to business sales • Buying and budgeting
• Business administration • Retail and wholesale experience
• Outside and inside sales • Business consulting
• Web marketing and operations • Business management and development
• Marketing • Customer service
PROFESSIONAL EXPERIENCE
Jan 2012 to Nov 2013: Business consultant for Schola Publications, Redding, CA
Sales, marketing and production
Sales and marketing awards
Jun 2008 to Jan 2012: Grainger Inc. Sales Associate- Redding, CA
Business to business sales, customer service, SAP software
Exceeded sales goals for last quarter performance review
Oct 2005 to Jun 2008: Azov Inc. VP Sales Redding, CA
Business to business outside sales, management, purchasing, marketing
Earned stock for sales performance
Jun 2003 to Oct 2005: Cell2Cell Communications Sacramento, CA Territory sales manager
B2B outside sales wireless communications, management of indirect sales
agents and accounts, inventory management and support
Sales awards for surpassing quarter 2 and quarter 4 sales goals 2003 and
promoted to territory manager, award for top 10% for sales 2004
BUSINESS Proven successful business management and development; recognized for outstanding job
performance, reliability, multi-task skill efficiency, and timely completion of all assignments
Proven track record of sales success operating an import business and working in a multi-
national corporation
Experienced business management professional familiar with developing new markets and
driving sales
Well-developed communication skills gained through 15 years of customer service and training
Designed and composed sales and marketing material
Sales awards from multiple companies
EDUCATION
5/2012 Butte College Oroville, CA Associates of Science and respiratory therapy
4/2003 Simpson University, Bachelors of Arts in Business and Human Resource Management.
CERTIFICATIONS: Fundamentals of direct sales and networking
TRAINING Well-developed presentation skills in both training and product demonstration experience. The ability
to motivate others, lead and build effective relationships.
PROFESSIONAL
Member: The National Society of Leadership and Success
Given membership because of high GPA during college
Sales awards for top performance in business sales and marketing
Received certificate for achievement of sales and business goals from multiple companies
Certification in fundamentals of direct sales and networking
College credit was issued for the completion of the sales and marketing program
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