administrative assistant, entrepreneur

Anna J. Strait

**** ***** ***, *******, ** *****

Phone # 530-***-****

Cell # 530-***-****

*********@*****.***

OBJECTIVE: To obtain a job position that will enable me to utilize my

skills in customer service, research, and working well on your team to be

an asset to your organization.

SKILLS & QUALIFICATIONS

. Alpha/numeric data entry at 70 wpm.

. Friendly and efficient customer service via phone or in person.

. Strong general office skills such as telephone, filing, posting

receipts, etc.

. Proficient in computer operation, most business programs, and Internet

research.

. Excellent written and verbal communication skills.

EMPLOYMENT HISTORY

January 2013 - present co-owner Freedom RE Enterprises. Job duties include all facets of running a business such as planning, management, creating and implementing marketing strategies, creating and updating the website, sales, customer service, filing, research, education.

January 2012 - present Administrative Assistant/Marketing Rep. Firefly

Media Solutions. Administrative duties such as writing email

correspondence, filing paperwork, creating systems to make business run

more efficiently. Customer service on the phone and in person.

August 2009 - March 2010 Online Editor Los Angeles Sentinel. Updated and

proof read news content for this weekly newspaper. This was a telecommute

position.

June 2004 - October 2007 Customer Service Rep and promoted to Advertising

Sales Assistant Record Searchlight, Redding, CA. As Customer Service Rep,

I handled phone calls and processed complaints, set up subscriptions and

handled billing and delivery issues for customers. I also supervised other

employees and filed daily production reports in Excel. As Advertising

Sales Assistant, I supported a team of salespeople in non-sales functions.

Worked directly with customers to enter ad orders in our system, proofed

ads and made copy changes. At times I filled in for a salesperson that was

out on medical leave.

June 2004 - July 2008: Co-owner. Neogenus.com. Redding, CA

Worked full-time with my husband in our web design business and Internet

marketing site, NorCalCars.com. Solicited new business, kept records and

books, handled business to business customer service, proofing online and

print advertisements, and photography.

October 2003 - May 2004: Bar Coding Clerk. NorCal Presort. Redding, CA

Sorted mail, typed barcodes on the mail pieces, performed extensive data

entry, filing, heavy 10-key work, assisted customers with orders and

changes.

July 2002 - June 2003: Chiropractic Assistant/Front Desk Clerk. Bella

Vista Chiropractic. Redding, CA

Greeted and scheduled patients, performed ultrasound treatments, assisted

doctor with patients, processed X-rays, received and tracked payments in a

ledger, verified insurance benefits, composed letters to insurance

companies and other doctors, performed various office duties.

EDUCATION

2002 - Graduated from Central Valley High School.

2002 - 2003 - Attended Shasta College. Completed 12 units in Computer

Information Systems.

2007 - Present - Enrolled in Career Step Online Medical Transcription

Course.

References: Available upon request

Contact this candidate