Project Manager Customer Service

Matthew S. Cox

** ****** ****** *******, ** *****

Phone: 508-***-****

Email: **************@*****.***

OBJECTIVE: A challenging and rewarding position in a growing company

EXPERIENCE:

Various Temporary Positions March 2013 - Present

TRITON TECHNOLOGIES, Mansfield, MA May, 2012 – Feb, 2013

Customer Service Representative

* Sales and incoming customer service calls.

GRANITE TELECOMMUNICATIONS, Quincy, MA May, 2011 - August, 2011

Project Manager

* Managed 7-10 ongoing telecommunications projects daily.

* Responsible for timely delivery of materials and vendor performance to meet

construction schedules.

* Coordination of vendors and network service providers to meet critical circuit delivery

across the U.S.

* Identification of new business related to these projects to be turned over to Sales.

DATA CABLE NETWORKS, INC., Framingham, MA January, 1992 - December, 2010

Project Manager

* Responsible for day to day scheduling of crews, project management and sales

projections

* Duties included customer relations, purchasing - product and equipment, inventory

control, insurance requirements, and vendor relations

* Responsible for tracking customer maintenance projects & negotiating new customer

contracts

* Performed employee training to meet industry standards for structured cabling systems

per vendor policies

MICOM SYSTEMS, INC., Needham, MA September, 1982 - December, 1991

Equipment Installation Technician

* Installation of cabling systems including LAN/WAN equipment in the New England area

* Evaluation of customer cabling plant for upgrades/changes

UNITED STATES AIR FORCE June, 1978 - June, 1982

Munitions Maintenance Specialist - Honorable Discharge

* Storage, assembly, maintenance and loading of all aircraft/surface munitions

EDUCATION: Attended Northeastern University

Graduated Wellesley High School

ACCREDITATIONS: BICSI RCDD/NTS

INTERESTS: Boy Scouts - Norfolk Troop 80 Assistant Scoutmaster, Camping, Hiking, Reading

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