Sales High School
Resume:
Monique Richardson
**.**********@*****.***
Professional Experience
Li & Fung USA /Briefly Stated
Senior Allocator 2006 2012
• Coached a team of four allocators with multiple division concerns, SAP assistance, shipping
situations and operational questions.
• Allocated and accomplished monthly targets ranging from 100 thousand units.
• Monitored shipping timelines and communicated with production and Import team to find solutions
to logistical and operational issues which impact inventory levels.
• Managed daily replenishment orders.
• Resolved problems that could potentially cause a delay to any project’s completion or budget.
• Hand selected to partner with director to balance workload, priorities and add strategy.
• Delegate and manage all special work order process in the warehouses along with ordering, tracking
supplies and monitoring cost. Research and approve all vendor invoices.
• Trained all new Allocators on ERP using company policies and guidelines.
• Forecasts inventory flow projections.
• Managed and executed implementation of new business streams/license.
• Managed on time delivery, quality, and key account fill rate performance.
• Scheduled and supervised weekly open order meeting with sales team.
Assisted with implementing new technologies for SAP software and databases.
• Monitored company/customer policies and developed new operational procedures to increase the
efficiency and lower chargebacks.
• Worked with vendor compliance team on any pending charge backs, researched operational charge
backs to determine if they were internal or warehouse issues.
• Decreased customer charge backs by 15% by delegating and managing all VAS process with
allocators and warehouse.
• Negotiated low cost supplier contracts saving almost 10% on VAS cost.
• Daily communication with 3PL managers via emails and telephone to ensure shipping on time and
correctly.
• Managed Wal Mart blitz, Target Pallet programs and Canadian accounts from start to finish.
• Traveled to California and New Jersey warehouse to insure special projects were packed/ticketed
and shipped correctly.
Presented monthly progress reports to executivemanagement team.
•
• Implemented a strategy that improved the company’s scorecard from 70% to over 90%.
• Instructed EDI team on how to resolve disputes with size and style discrepancies.
Mo
Briefly Stated
Allocator 2001 2006
• Performed daily review and maintenance, of all EDI and manual orders for allocation.
• Created packing slips and shipping labels for the warehouse.
• Communicated daily with the warehouses via emails and telephone.
• Worked with my EDI team on orders with size and style discrepancies
• Communicated with sales on shortages and oversold items, sent shortage reports to specific
customers.
• Proactively worked with credit team to make sure credit approves and releases are established
• Managed special work orders for warehouses along with ordering and tracking supplies.
• Assisted administrative teams with special projects.
• Maintained weekly bulk reports.
• Reviewed daily shipments to ensure invoicing, ASN’s and backorders are carried out.
• Worked with my Import team on needed containers and any custom issues.
Briefly Stated
Billing Clerk 1999 2001
• Prepared invoices and bill of lading for all customers.
• Processed billing, sales orders, ran daily reports.
• Maintained functional files and helped resolve customer’s issues.
• Forwarded daily shipping information to my supervisor.
• Printed shipping labels /ordered shipping supplies
Specialties
Operations Management Teambuilding & Leadership
Strategic Planning Procedure Development
Forecasting Multitasking & Hardworking
Loyalty and Commitment Multi Site Operations
Computer Knowledge
*SAP *Blue Cherry * Momentis *Excel *Word *Outlook *PowerPoint *Pivot Table
Education
High School Diploma
2
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