Customer Service Sales

STACI MICHELLE WYATT

Education

****-******* ******* ********** *******, IA

Masters in Business Administration (MBA) Concentration: Organizational Leadership Anticipated Graduation August 2014 (online)

1999-2003 Barton College Wilson, NC

• B. A. Mass Communications

Experience

2010-Present Delaware Learning Institute of Cosmetology Dagsboro, DE

Admissions Counselor/Career Planning Specialist/Marketing

Increased enrollment by a total of 54%

Coordinate entire interview, hiring and releasing process for institution

Handle all career placement, marketing, and advertising for institution.

Direct of Philanthropic Events and Promotions

Maintain high retention, completion and placement rates

Coordinate aspects of enrollment and recruitment

Organize and carry out New Student Orientation

2009-2012 Glow Hair and Body Georgetown, DE

Cosmetologist

Customer Service and Communication with client relations and all aspects of hair design

2006-2008 Brinker International Reading, MA

Training Developer

Implemented training programs for new hires and taught classes

Handled inventory control and ordering/ Scheduled all front of house employees

Assisted management staff with interviews and hiring of new employees

2005-2006 Cingular/AT&T Wireless New London, CT

Northeast Regional Team Manager

Leader in charger of maintaining company intergirty throught AT&T aquision

Kept customer retention rate to within 90%- highest in the country

2003-2005 Alltel Communications Cary, NC

Sales and Service Representative

Highest in new activation sales and add on services (2004-2005)

Highest in accessory sales for 5 straight months/100% Customer Satisfaction

Skills

***************@*****.***

705 East Market Street • georgetown, DE • 302-***-****

Computer proficient, marketing and sales experience, excellent communication skills, experience in public relations and public speaking, leadership

and coaching skills

2

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