Quality Control Administrative Assistant

Charles Robert Allen

*** **** **** **** • Loudon, Tennessee 37774 • 865-***-**** • *****.*******@*****.***

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QUALIFICATIONS 14 years experience in administration and quality control;

• Extensive experience writing/reviewing documents and proposals;

• Advanced experience and training in graphics design;

• Professional administration of archives and records;

• Subject-matter expert in Microsoft Office and Adobe products.

EXPERIENCE

1/13-5/13 Advanced Imaging Systems (AIS) OSTI, Oak Ridge, TN

Quality Control Technician

• Provided quality review and detailed restoration of sensitive U.S. historical documents.

• Processed data transfers of historical documents

• Utilized Kodak scanners to create digital copies of historical documents.

• Significantly increased daily images submitted to DOE.

9/12-1/13 MCH Corporation OSTI, Oak Ridge, TN

Box Preparation Handler

• Maintained Excel spreadsheets to track sensitive information and records.

• Oversaw movement of all documents and maintained 100% security/confidentiality.

• Maintained all charts and logs of daily progress

• Discovered and implemented improved procedures.

2004-2012 EOD Technology, Inc. (EODT) Lenoir City, TN

Administrative Assistant

• Created and distributed plans and reports in accordance with contract and regulations.

• Reviewed documents for spelling, grammar, punctuation, and format.

• Maintained project document library and corporate archive records.

• Designed graphics for cover pages, CD labels, figures, tables, and organization charts.

• Trained employees with software usage and provided software support

• Subject matter expert with Adobe Acrobat and Illustrator, Microsoft Office software,

Hummingbird®, Sharepoint®, and all administrative functions.

2003-2004 Alcoa Aluminum, Inc. (OfficeTeam) Knoxville, TN

Information Technology (IT) Support Analyst

• Maintained network and phone connections and ensured data backup for more than 200

personnel in corporate office.

• Installed applications software on desktop and laptop computers, mapped drives,

transferred data, and customized computer systems for users.

• Handled all equipment lease returns; created and maintained spreadsheets and SOPs.

1996-2003 U.S. Army Multiple Locations Worldwide

Executive Assistant/Personnel Services Specialist/Armament Repairer

• As Executive Assistant maintained calendars/schedules; typed correspondence; assisted

with presentations; made travel arrangements.

• Managed five personnel responsible for personnel files and promotion packets.

• Used schematics and precision instruments to repair weapon systems, hydraulics, and

electrical systems on multi-million dollar vehicles.

EDUCATION & CERTIFICATIONS

• Microsoft Excel 2007/2010 Course (2012) • Instructor Training Course (2007)

• Microsoft PowerPoint 2007/2010 Course (2012) • Microsoft Excel Advanced Course (2006)

• Microsoft Word 2007/2010 Course (2012) • Adobe Illustrator CS I and II (2006)

• Manager Development (2002) • Supervisor Development (2002)

• Personnel Services Supervisor Certification (2002) • First Aid, AED, and CPR qualified

• Armament Repairer Diploma (Honor Graduate), Aberdeen Proving Grounds, MD (1997)

• Life Insurance Producer, State of Tennessee (License No. 2081007)

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