Customer Service Project Manager

Jeanette Ramos

***** ***** *****

San Antonio, TX 78245

T 210-***-****

*********@*****.***

Profile:

I'M SEEKING A POSITION THAT WILL ALLOW ME TO UTILIZE MY TOP QUALITY SKILLS,

CONSCIENTIOUS SERVICE, AND OVERALL EXPERTISE. I'M A PEOPLE PERSON, A TEAM

PLAYER AND A REAL GO GETTER. I'M ALWAYS ON THE MOVE AND ALWAYS LOOKING FOR

NEW AND BETTER WAYS TO HELP OUT THE PEOPLE AROUND ME.

Experience:

STOCKER, PARTY CITY, SAN ANTONIO, TX - 2013 - CURRENT

I stock merchandise daily, answer stocker calls and always provide friendly

customer service.

Project Manager, Staybridge Suites, San Antonio, TX - 2011 - 2013

I handled special projects appointed to me directly from the General

Manager and maintained all the public areas of the hotel, shuttle driving

guests, and some cash handling.

Child Nutrition, Northside Independent School District, San Antonio, TX -

2010 - 2011

I worked with a staff of 10 employees we each had weekly designated areas

to take maintain throughout our shift. The cafeterias main goal was proper

meal preparation and fast paced meal service for all students, staff and

visitors.

Phlebotomist, Affordable Lab, San Antonio, TX - 2008

This was an externship position required by Kaplan College for completion

for the Phlebotomy/EKG Technician Certification! I dealt with Chain of

Custody Procedures, drug testing, DNA testing, hair follicles, urinalysis,

blood draws.

Customer Service & P.O.S., Kohl's, San Antonio, TX - 2007 - 2008

My starting position was Point Of Sale meaning checkout cashier. I later

moved up to working the Customer Service Desk where I handled all customer

issues.

Manager Level 3, Anheuser-Busch, San Antonio, TX - 2004-2006

I managed a fast pace cafe with a staff of 30 employees, stock, inventory,

and all major cash handling.

Education:

OLIVER WENDELL HOLMES HIGH SCHOOL, SAN ANTONIO, TX - DIPLOMA, 2006

Kaplan College, San Antonio, TX - Certification, 2008

Brown Mackie College, San Antonio, TX - Associates Degree, Currently

Enrolled

Skills:

Food/Restaurant, Proper Cash Handling Procedures, Sales, Retail, Computer

Proficient, Microsoft Word, Phlebotomy, Dermal Punctures, Antiseptic

Procedures, Vital Signs, CPR Certified, Hair Follicle, Urinalysis,

Electrocardiogram, Identification, Medical Terminology, Claims & Forms,

OSHA Standards, HIPAA

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