Management Engineer
Resume:
J onathan Bell
Wendell, NC ***91
*************@*****.***
SUMMARY
EXPERIENCED TME/REFERENCE ARCHITECT SEEKING AN
O PPORTUNITY TO GROW PROFESSIONALLY AND EXPAND MY
C AREER INTO NEW AND CHALLENGING TERRITORY.
EXPERIENCE
Technical Marketing Engineer – Reference Architect 2010-Present
NetApp
RTP, NC
Primary responsibilities include architecting solutions, responding to
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r equests for technical assistance in closing deals, educating field
r esources, working directly with customers to understand technical
c hallenges, creating collateral for internal and external consumers, as well
a s coordinating with product management and engineering teams
Specialization in SAN, Virtualization, and Synchronous MetroCluster
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R eplication Technology
Experience with a wide variety of technology, applications, and operating
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s ystems; enabling understanding of challenges in diverse environments
Perform cross vendor solution enablement and management tasks in order
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t o ensure a total solution for the customer's environment
Experience documenting solutions in a format appropriate for the target
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a udience
Instruction of internal SAN, MetroCluster, and host troubleshooting
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t raining courses empowering personnel with necessary skills to assist
c ustomers
Assist course developers with design and technical content for internal
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t raining programs including class material and student lab architecture
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2006-2010
Systems Administrator
North Carolina Electric Membership Corporation
Raleigh, NC
Primary responsibilities included design, procurement, deployment,
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m anagement, and administration of over 150 servers and associated
n etwork equipment
Provided training to technical and non-technical staff increasing
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u nderstanding of business critical technologies
Documented common procedures and DR run book to enable other
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p ersonnel to complete complex procedures with little or no previous
e xperience
Management of 60 VM guests on ESX 3.5 and vSphere 4.0 platforms
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Developed backup procedures and designed DR site for all business
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s ystems which lead to ability to recover data for 100% of requests
Planned and executed patching and software maintenance on all business
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s ystems to prevent unplanned outage
Designed, purchased, and implemented monitoring solution utilizing
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S olarwinds Orion to monitor over 500 nodes which decreased incident
r esponse time
Designed, implemented, and administered enterprise spam management
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s olution to combat excessive customer junk mail
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2002-2006
Mobile Command Center Operator
U.S. Army
Fort Bragg, NC
Provided reliable secure and non-secure network connectivity enabling
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c ombat operations while achieving 98% uptime in a hostile environment
Performed all aspects of hardware, software, and network support and
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r epair enabling a high degree of equipment readiness
Educated personnel ranging from enlisted to general officers on field
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r epair procedures allowing for self serviceability in the field
EDUCATION
2010- 2012
DeVry University
Raleigh, North Carolina
Bachelor of Science in Technical Management
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4.0 GPA
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2006-2007
ECPI
Raleigh, North Carolina
Associate in Applied Science, Computer and Information Science –
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S ecurity Management
4.0 GPA
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