Customer Pvt Ltd

CURRICULUM-VITAE

Career Objectives

I am seeking for an organization where the work place

environment is knowledge sharing and challenging providing me platform for

continuous learning so that I can use my writing/technical skills with a

lot of scope for improvement.

Personal Details

1. Last Name : Deshmukh

2. First Name : Sonali

3. Date of Birth : 9/3/1978

4. Sex : Female

5. Marital Status : Married

6. Mobile : 940-***-****

7. Email : *****************@*****.***

Academic Record

Examination Board/Universi Year %centage

ty

SSC Nagpur Board 1993 55.57%

HSC Nagpur Board 1995 48.50%

B.COM Nagpur 1998 43.55%

University

D.F.M.{Diploma Chennai 1999

in fin- University

ancial 60%

Management}

TallyERP.9 Sharda infosys 2010

Pune

Professional Experience

Previous

Call co-ordinator (Vyom Labs)

Period:- Feb2010 To March2010

Current

Customer support executive/Accountant (NexTenders India Pvt Ltd)

Period :- 13th Dec 2010-Till date.

Job Responsibilities

. Team member of the Implementation team to assit in complete

implementation document of an E-tendering system and also address

management issues arising due to it from customer's feed back.

. Deal with all E-tendering systems related issues like Digital

Certificate and all type of front end problems.

. To organize customer traning programme

. Responsibility of handling all bidders/vendors activities for E-

tendering process and give support to Government Department under

Maharashtra state.

Strength:

Domestic Customer Services and Support Operations.

Excellent problem solving abilities.

Creative with effective and efficient organizational abilities.

Excellent analytical skills.

Positive Attitude.

Hardworking.

Core Responsibilities:

Maintain Daily Attendance Report

Handling Primary Data entry for sale, purchase.

Invoicing Billing

Day to day handing of Office affairs.

Dealing with customer

Knowledge of customer Care Profile

Maintain the incoming outgoing call details.

Receiving and making calls.

Actual 100% target on Outbound

Contact this candidate