Customer Service Medical

Janie Rodriguez

Ward Clerk

San Antonio, TX

************@*****.*** - 210-***-****

• Seeking a challenging position in the Professional or Medical Field, utilizing abiliti developed through

my experience and education with the opportunity for professional growth based on my performance and

qualifications.

• Highly motivated to launch a nursing and professional career, future goals include education leading to a

Professional or medical degree.

• Reliable worker with the ability to quickly learn new concepts and skills.

• Backed by a solid work history, reputation as a team player and passion for helping others.

• CPR Certified (current)

WORK EXPERIENCE

Ward Clerk

South Texas ENT Consult - July 2010 to July 2010

7/2010 • Greeted and directed patients to correct office

• Appointment scheduling, confirmed appointments

• Patient demographics

• Insurance verification

• Answered phones, transfered calls

• Copied and transferred medical records to other offices

• Called and sent in medication refills

• Scheduled Ct's, sleep studies, etc.

• Referrals, authorizations, pre-certifications, etc

• Translation

• Medical assistant when needed

Customer Service Rep

University Health System - 2007 to January 2007

1/2007 • Greeted and directed patients to correct offices

• Scheduled appointments

• Verified Insurance

• Answered phones and transferred calls

• Obtained prior Authorizations

• Confirmed appointments

• Assisted with Translating

• Scheduled procedures

• Copied and faxed paper work and records to other offices

Receptionst/ Medical Assistant

Southcross Medical Center - October 2001 to October 2001

10/2001 • Greeted and directed patients to correct offices and assisted with filling out paper work

• Patient demographics, obtained pt information

• Appointment Setting

• Accounts payable/ Accounts recievable

• Claims

• Appeals

• Insurance Verifications

• Referrals, authorizations, pre-certifications

• Copies, faxes, medical records

• Vital signs

• Translating

Med/ Surg Technician

Universtiy Hospital - July 1994 to July 1994

7/1994 • Patient care

• Phlebotomy

• Started IV's while under supervision and direction of RN

• Dressing changes

• Vital signs

• Translating

• Unit Secretary (prn)

• Prepared pt charts

• Patient demographics

Nurse Aide

St. Francis Nursing Home - March 1992 to March 1992

3/1992 • Patient Care

• Provided personl heath care for patients

• Performed light Physical Therapy

• Vital signs

• Assisted patients with daily hygiene

• Assisted with feeding patients

EDUCATION

San Antonio College

September 2001

UT Health Science Center

July 1998

Mansfield Buisness School

December 1991

ADDITIONAL INFORMATION

Skills

• MS Word

• MS Excel

• MS Outlook

• MS Access

• MS Office

• Activities of Daily Living

• Medical Terminology

• Medical Trascription

• Windows XP, 98,2000, 2007, 2010

• Medical Administrative Assistant

• Records Management

Addistional Information

Available for all shifts, extended hours and every other weekend when needed

Contact this candidate