Administrative Assistant Customer

Lacey Fernandez

**** ***** ****** ****

St Anne, IL 60964

815-***-****

Objective: Seeking an entry level position in the business field

where my educations and

Experience can be utilized.

Education: Kankakee Community College-Kankakee, IL

Introduction to Information Processing which pinpoints

The basics on all the Microsoft computer programs.

Olivet Nazarene University- Associates degree -2013

Olivet Nazarene University-Bourbonnais, IL

Pressuring a Bachelors degree in the Arts of Business

I have maintained a 3.76GPA. I have completed a few business

leadership classes and a few computer classes.

Special

Qualifications: Excellent knowledge of Microsoft computer programs, strong

computer stills outstanding telephone skills, quality customer

service skills, eager and fast learner, exceptional organization

abilities, works well under

Pressure and maintains a positive attitude, and experience

with document

Preparation, report writing, and recordkeeping and I am

very analytical

Work

Experience: Claims Processor- CIGNA Health Care Bourbonnais,

IL 10/08-04/13

. Process UB and HCFA claims

. Process complex high dollar claims

. Correspondence re-work and analyze claims

. Analysis of every type of claim

Administrative Assistant-Raspolich/Prairie/VCNA

Material

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. Taking customer orders

. Answering phone 4-line

. Cash Handling

. Assisting customers

Administrative Assistant/Teller- Concord Custom Cleaners-

Bourbonnais, IL 05/06-10/06

. Cash Handling

. Answered phone 1-line

. Inventory paperwork

. Assisting customers

Spice Tracker-Momence Packing-Momence, IL

12/04-05/06

. Maintained spice inventory

. Prepared and tracked paperwork

. Served as office back-up for all

positions

. Responsible for production reporting

. Grained experience in production

reporting, administration, and shipping

Administrative Assistant-Solid Distribution & Management-

Manteno, IL 08/03-11/04

. Answered Customer phone calls, Multi-

line

. Recruited individuals for employment

. Prepared correspondence and other

documents

. Customized and professionalize

newspaper heading for the classified ads

. Inventory control for the warehouse

Contact this candidate