Customer Service Manager

BergesAddress: *** Ellwood Street Apt#*J*, New YorK, NY 10040

E-mail: ********.******@*****.***

Cell: (646) 831 - 5451

Chayanne Berges

Objective

To obtain a challenging position within your company where I can utilize my personal and professional experience and where there is opportunity for a career growth.

Experience

04/2013 – Present F & S HVAC/R Monroe, NY

Driver/ Inspector

• Promoting sales volume by providing merchandise information to customers

• Preparing and installing systems.

• Checking the air and heat systems are installed and working properly in stores, restaurants, and groceries stores.

• Driving from borough to borough to deliver the supplies.

09/10 – 04/2013 Radio Shack New York, NY

Assistant Manager/Wireless Consultant

• Recorded transactions on a daily basis.

• Introduced, sold, and activated multiple wireless service

• General Tech support and products

• Providing outstanding customer service and assistance to the public

• Performs other related duties

06/2010 – 09/2010 Mamita’s Ice Ozone Park, NY

Order Dispatcher/Seasonal Position

• Stocked and prepared merchandise

• Processed orders for delivery

06/2008 – 01/2010 Gristedes Supermarket New York, NY

Supervisor

• Prepared and audited registers for cashiers

• Monitored cashiers schedules

• Responded to customer inquiries and suggestions

• Trained new employees

Education

Borough of Manhattan Community College

199 Chambers Street, New York, NY 10007

09/2008 - Present

Manhattan High Bridge High school

525 West 50th Street, New York, NY 10019

Graduated on (June 2008)

LJW Security Services & Training Inc

80 Broad Street, New York, NY 10004

Completed a certification license in security

• Loss Prevention

• Fireguard Preparatory Training

• Anti Terrorism Training

• 16 Hour on the job training

• 8 Hour Pre Assignment Training

Skills

• Proficient in Microsoft Office Application Suite (Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook)

• Provides outstanding customer service to public

• Bilingual in Spanish

References

Previous Employment Contact Person Contact number

Gristedes Melissa Fernandez 212 – 300 – 5531

Supermarket Seidah Dolberry 917 – 856 – 9488

Radio Shack Royal 917 – 217 - 2661

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