Customer Service Representative

Jessica West

**** ************* ***** - **** *****, NC 27263

acali6@r.postjobfree.com - 336-***-****

WORK EXPERIENCE

Waitress

Ham's Palladuim - High Point, NC - September 2013 to Present

Responsibilities

As a waitress you must always suggest new products and specials. Assuring that your customers are happy

and having a positive experience.

Hooter's Girl

Hooters of America, Inc. - Greensboro, NC - July 2011 to October 2013

A Hooter's Girl is required to be a bubbly, positive individual and to have fun while attending to multiple guests

at one time. Also, assuring that her customers are obtaining outstanding service.

Customer Service Representative II

Lowe's Home Improvement, Inc. - Asheboro, NC - January 2009 to July 2011

As a customer service representative, I continuously assisted customers find quality items. I also,

helped customers purchase there items and managed different forms of payment. Also, customer service

representatives direct calls to and from various departments.

EDUCATION

Cosmetology Licence in Cosmetology

Leon's Beauty School - Greensboro, NC

2011 to 2012

Diploma in Early Childhood Education

Trinity High School - Trinity, NC

2005 to 2009

SKILLS

Time Management, Positive Attitude, Microsoft Word, Multitasking

AWARDS

Certified Trainer

June 2012

Training new individuals to become great additions to Hooter's of Greensboro.

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