Customer Service Data Entry

Objective: To join a reputable company that provides opportunity to

succeed professionally. To also be part of a growing company and

show the assets I bring to the table.

Education:

**** ***** *eak Community College Colorado

Springs, Co

2000-2002 Palo Alto Community College San Antonio, TX

1994-2000 Lytle High School Diploma Lytle, TX

Work Experience:

Alamo Handyman

2013-Present Admin Assistant

San Antonio, Tx

. Customer Service

. Answer all the telephone calls. Took messages and directed the calls

to the appropriate staff member.

. Took information from customers and scheduled appointments

. Dispatched the handymen to the customers houses or businesses

. Assisted with accounts receivable

. Entered data into the computer

. Fast paced work environment

. Purchase materials over the phone

. General office duties to include, faxing, scanning, emailing, copying,

answering phones, filing ect

. In charge of running the daily office procedures.

. Managed the handymen's schedules

Versa Cold Logistics

2005-2013 Customer Service

San Antonio, Tx

. Customer Service

. Greeted and received visitors. Had them sign in and provided

assistance as appropriate.

. Answered telephone calls, took messages and or directed the calls to

the appropriate office staff member.

. Transmitted, received and acknowledging documents and electronic mail

and messages, as well as delivered time sensitive information to

appropriate staff.

. General Office Duties: Fax, Scan, Copy, Phones, E-mail etc.

. Assists Supervisor and managers with projects.

. Shipping and Receiving of food products from vendors to their

customers.

. Taking Phone calls and assisting with the scheduling of inbound and

outbound appointments to pick up product.

. Fast paced work environment

. Consistent Multitasking

. Communicated daily with clients/vendors as well as internal and

external customers/vendors/dispatchers and truck drivers.

2002-2005 I was married to the military and traveled overseas

and didn't work.

Southwest Research Institute

2000-2002 Receptionist

San Antonio, Tx

. Customer service

. Front desk assistance

. Answered the switch board and directed the phone calls to the correct

department or person they wanted to speak with.

. I would greet guests as they walked in. Have them sign in and would

direct them to the correct personnel or conference room for meetings.

. Data Entry, word documents and minor excel spread sheets, and some

power point.

. I would also handle the petty cash box.

. General office duties which included, faxing, copying, emailing,

filing, sorting, answering the phone.

Summary of Qualifications:

. 10 Key

. Microsoft Word

. Microsoft Outlook

. Some Excel

. Some Power Point

. Del Four Systems

. Telephone Etiquette

. Communication skills

. Shipping and Receiving

. Data Entry

. Customer Svc 10 + years

. Some QuickBooks

Contact this candidate