Active Directory Manager
Resume:
MUHAMMAD IDREES
MCITP MCTS MCSA MCSE CCA
*** **** ************ ***., ***********
Ontario, L5V 2R8
*******@******.***
VCA DCV
Quality focused Information Technology professional with more than fifteen years of IT experience. I specialize
in the areas of Windows Server Administration, Active Directory, Citrix Server, Hyper V, Terminal Services,
VMware vSphere and Server Virtualization. I am a quick learner, highly organized and a very detail oriented
individual. Demonstrated problem solving abilities and drive to learn and take on new challenges.
TECHNICAL SKILLS SUMMARY
Active Directory 2003 / 2008 Change Management FSRM, DFS
Internet Information Services Group Policies ADMT
Linux / UNIX AIX / Solaris PowerShell Scripting MDT 2010/WAIK
FTP / VPN / SSH Unix Shell Scripting MAP, ACT
HTML / XML / PHP / ASP SQL / PL SQL Terminal Services
Asset Navigator / Remedy TCP / DHCP / DNS VMware vSphere 4.1
Oracle / MS Access
Microsoft Office 2010 Hyper V, ESXi 5.0
INTERPERSONAL SKILLS SUMMARY
Oral and Written Communication Training and Support Technical Writing
Work well under pressure Root Cause Analysis Problem Solver
Deadline / Goal Oriented Customer Relations Team Building
Procedural Development Strong Leadership Team Worker
Creative and Proactive Strategic Planner
CERTIFICATIONS
MCITP: Enterprise Administrator on Windows Server® 2008
MCITP: Server Administrator on Windows Server® 2008
MCTS : Microsoft Certified Technology Specialist
o Microsoft System Center 2012 Configuration Manager (SCCM 2012)
Windows Server 2008 Applications Infrastructure Configuration
o
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Muhammad Idrees
Microsoft and Citrix Ccertified
Windows Server 2008 Network Infrastructure Configuration
o
Windows Server 2008 Active Directory Configuration
o
Windows 7 and Office 2010, Deployment
o
MCSA : Microsoft Certified Solution Associates
Windows Server 2012
o
Windows Server 2008
o
MCSE : Microsoft Certified Solutions Expert
o Windows Server 2012
CCA : Citrix Certified Administrator on XenApp 6.5
VCA DCV: VMware Certified Associate – Data Center Virtualizations
PROFESSIONAL EXPERIENCE
ADP Investor Communications/Broadridge Financial Solutions Inc. April 2008 Present
System Center Support Technologist
Windows Active Directory
Troubleshoot and maintain accounts, group policies and DNS Servers in Active Directory 2008
Deployed applications and patches to user workstations via WSUS
Configured AD user, computer accounts, groups & OUs by using LDIFDE, CSVDE & PowerShell
Windows Active Directory 2008 design and administration
Installed and configured Domain Controllers on Windows Server 2003/2008
Created and deployed Boot Images of Servers and Desktops via WinPE/BartPE/WAIK
Created and configured Group Policies – Local policies, Site policies, Domain policies, OU
Provide maintenance support and break fix solutions
Supported a multi site IT infrastructure
Produced reports for senior managers
Provided on call 24x7 support to production team
Expertise with Windows 2000/2003/2008 Server and Active Directory, theoretical and practical level of
expertise with distributed client server systems technologies including various hardware devices, operating
systems, sub systems, database, network services infrastructure and desktop interfaces.
Prepared, Configured and completed successfully the “In Place Upgrade” from 2003 to 2008 Member
Server.
Successfully completed the “Transitioning Upgrade” of DC’s from 2003 to 2008R2.
Installed, managed and virtualized Blackberry Enterprise Server, user addition, removal & data wipes
Citrix
Created and maintained Citrix servers, ICA clients, application packaging, delivery and testing
Provided deliverables such as Citrix Presentation Server Infrastructure Assessment
Managed print drivers and maintained print driver compatibility lists
Installed and configured the Web Interface and content redirection for users
Responsible for Logon Script Design, Windows Profile Design and Server Scalability Testing
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MUHAMMAD IDREES
MCITP MCTS MCSA MCSE CCA
102 5055 Heatherleigh Ave., Mississauga
Ontario, L5V 2R8
*******@******.***
VCA DCV
Engineered high quality solutions as per Citrix and Microsoft Best Practices
Organized and maintained project plans and tasks and engaged in quality control
Migrated 300 users and 24 applications from XenApp 4.5 to XenApp 5.0.
Coordinated initiatives, installations, implementations and maintenance of Citrix network
Configured and monitored Citrix farms, data collector, ports, Citrix XenApp web and services site
Installed plug ins for PNA agent, program neighborhood and streamed applications
Supported hosted and streamed applications in Citrix XenApp environment for local and offshore users
SCCM
Microsoft Certified in Planning, Deploying, and Managing SMS 2003 and SCCM
Experience with mass rollouts of client operating systems using SMS 2003 OSD, MDT or Ghost
Provided guidance to customers around Windows XP to Windows 7 migrations using SCCM, Microsoft
Deployment Toolkit (MDT), and User State Migration Tool (USMT)
Extensive knowledge of Software Packaging for both in house and shrink wrapped applications using Wise
and Wininstall suites
Experience with patch management using SMS 2003 and SCCM 2007
Configure and maintain SQL Server 2008 R2 database for the accurate reports through SCCM
Experienced in identifying, testing and applying Microsoft security updates to large geographically
dispersed environments
Successfully applied the monthly Microsoft Critical and Security patches using SCCM 2007R2 with WSUS.
Microsoft Office 2007 was pushed to upgrade all desktops from Office 2003
VMware
Designed, implemented and troubleshot VMware ESXi Server and VMware Virtual Center
Physical to Virtual (P2V) and Virtual to Virtual (V2V) migration of Windows Servers
Use VMware Guided Consolidation to assess physical machines for conversion to virtual
Use VMware Update Manager to install and troubleshoot updates on ESXi and virtual machines
Designed and implemented VMware backup products and Disaster Recovery Solutions
Configured and deployed VMs and templates on and from HP / IBM Servers
Installed, administered and decommissioned VMware and Windows Servers
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Muhammad Idrees
Microsoft and Citrix Ccertified
GO Transit May 2007 – Nov 2007
AD/SMS 2003/XP Design Implementation and Rollout Support (Contract)
Designed a strategy to migrate from Windows NT domain environment to Windows 2003 AD
Installed Windows 2003 forest as part of the parallel migration
Prepared and maintained the Design Documents, Bill Document and Run Books for the process of
Software deployment and Software Updates using SMS 2003.
Migrated existing usernames group memberships and passwords from NT domain to Windows 2003 AD
Prepared and maintained the documents for the internal Help desk department.
Installed Domain Controllers on each remote site
Installed DNS on each site to provide local name resolution
Streamlined replication traffic between the remotes
Installed SMS 2003 and configured OSD feature pack to migrate existing 800+ NT machines
Created user data migration scripts and methodology
Worked with software developers to make sure the new XP machines are able to run the internally
developed software.
Added customizations required by the developers to the base operating system image
Upgraded 1000+ machines to XP and connected them to Windows 2003 AD environment
Packaged 65+ corporate and shrink wrapped applications, and published to the desktops under
Add/Remove programs
Designed customized SMS reports for Network, accounting and security departments
Performed knowledge transfer to local IT resources so they can sustain the new environment
Clestica International Inc. Toronto Mar 2004 – Feb. 2007
Technical Support
Administered, configured, troubleshoot and installed Windows server 2000, 2003, XP
Deployed and configured active directory, DHCP, DNS, WINS, IIS and terminal services
Installed and configured network printers, printer queues and troubleshoot printing related issues
Performed backups on daily, weekly and monthly bases using Vetiras backup exec
Configured and Managed user permissions, file and folder level permissions
Planned and implemented server clustering and network load balancing using Windows Server 2003
Troubleshoot user authentication and permission issues, password change policy and account lockout
Created, managed and monitored user mailboxes, shared mailboxes, external contacts, distribution groups,
mailbox quota and mail flow related issues on Exchange server 2003
Resolved customer issues by remotely connecting to users with RDP, Net Meeting and GoToAssist
Configured Cisco client VPN configurations for remote users and troubleshoot connectivity issues
Implemented McAfee enterprise 8.0i antivirus, spyware, malware solutions and updates
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MUHAMMAD IDREES
MCITP MCTS MCSA MCSE CCA
102 5055 Heatherleigh Ave., Mississauga
Ontario, L5V 2R8
*******@******.***
VCA DCV
Used performance Logs, Histograms, Reports, Task Manager to improve performance
Configured Power management options, user profile maintenance and data management
Monitored hardware health of servers racking and cable routing and Vendor coordination
Trident Computers Karachi Mar 2002 – Jan 2004
Junior Administrator
Assisted server deployment teams in configuring Windows server 2000 / 2003 / Windows XP
Managed Windows Active Directory environment, Sites, Organizational Units, Users and Groups etc.
Proactively managed the performance and optimized servers according to the business needs
Installed, configured and managed server based applications and remote desktops
Setup and configured Citrix Meta Frame, VPN connections, and RightFax
Managed configured and monitored Microsoft Terminal services
Tracked and documented production support issues and changes
Installed, configured, and supported proprietary software and hardware systems
Performed routine maintenance, logged hardware and software issues
Installed IE, MS Outlook Express, Power Management, Norton Antivirus and Microsoft office products
Worked with a team of professionals to support different brands of servers/desktops computers and
networks like HP, IBM, Dell, Intel, 3Com, Cisco, Linksys
Managed group policy, home drives, scripts, lock down browser, computer & user policy using GP
Follow the guidelines of ITIL in Incident Management Process such as Detection, Recording, Classification,
Initial reporting, Investigation, Diagnosis, Resolution, Recovery, Incident Closure, Ownership, Monitoring,
Tracking.
REFERENCES
References will be furnished on request
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