Customer Service Medical Assistant

Shannon Ford

***********@*****.*** • **** Uranium Ct Redding, CA 96003• 530-***-****

Objectives

To obtain a position where I am able to use my current skills and education. I look forward to

learning and meeting goals that are set for me and that I set for myself.

Education

Ashworth University

10/2013 to present- Paralegal Certification Studies

Shasta College

8/2013 to present-Uc and USC Transferable General Education Studies

1998 to 2000- Medical Education/Medical Assistant Training

California Board of Realtors

2006- Real Estate License

Enterprise High School

1995- High School Diploma

Experience

Gironda’s Resteraunt, Redding, CA

Bartender 5/13 – present

Work in a fast paced environment serving the public. This position calls for extreme

multitasking abilities, good memory, excellent customer service and precise math skills. I am

responsible for my own set up and break down of the bar area, serving food, counting cash,

beginning and ending close out, weekly inventory and maintaining a safe and clean

environment.

State of California CalFire Redding, CA

Temporary Program Technician I I 9/06 – 5/10

Working for CalFire I had a variety of different duties. During offseason I worked in the

office doing data entry, approving timber harvest plans, providing answers to general

***********@*****.*** • 2838 Uranium Ct Redding, CA 96003• 530-***-****

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questions from the public, researching and mapping area for harvesting timber, filing, faxing

and doing performing extensive office duties. During fire season months I performed all

duties listed above and also a variety of different duties at onsite fire camps around the state. I

performed advanced purchasing and finance duties, lodging coordination, private contractors

and agreement development,

Advanced Laser Clinic Redding, CA

Office Manager/Sales 1/05 – 3/06 (went out of business)

This was a brand new business for medical skincare, laser skin resurfacing and rejuvenation

and laser hair removal that also had a retail store. I performed all management and

secretarial duties, reviewing patient files, performing consultations and also performing all

aspects of sales and marketing.

Max G. Arnold Attorney Office Redding, CA

Legal Secretary 4/02 – 7/04 (I left to stay home with new baby for the next 2 years)

I performed client consultation, intakes and evaluations, legal research and writing, filing

court documents, preparing court documents and insurance demand letter. General office

duties, filing, faxing, answering telephones, scheduling and whatever else was asked of me.

This position included detailed transcription and document preparation.

EML Medical Vacaville, CA

Outside Sales and Marketing Representative 7/02 – 6/03

I called on medical doctors and performed all aspects of sales in those offices. I did extensive

marketing and clientele building. This position called for attention to detail, organization and

multitasking. I worked independently with a large territory and broad market to insure

***********@*****.*** • 2838 Uranium Ct Redding, CA 96003• 530-***-****

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patients received the highest care from our respiratory department and to provide Doctors

with the most accurate data and information to assist in their patient care process.

Dr. Ray Merlo Redding, CA

Certified Medical Assistant & Phlebotomist 6/00 – 7/02

All back office duties which included but were not limit to : blood draws, minor in office

surgical assistance, performed EKG’s, treadmill stress test’s, assist with x-rays and

development, medical supply purchasing and more.

PROFESSIONAL REFERNCES

Wendy Miller 530-***-****

William Schultz 530-***-****

Natalie Hogue 530-***-****

PERSONAL REFERENCES

***********@*****.*** • 2838 Uranium Ct Redding, CA 96003• 530-***-****

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Joann Gamma 530-***-****

Jennifer Beaver 530-***-****

Sunny Michael 530-***-****

Robin Biddlecomb 530-***-****

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