Manager Management
Resume:
Farmington UT ****5 Cell 801-***-****
E-mail *********@*******.***
Larry Jung
Summary Twenty-three years of management and supervisory experience in an
ever changing industry. Possesses excellent managerial skills working
in various leadership positions, with proven customer relationship skills
and a focus on customer care and service. Highly motivated, reliable,
and loyal while being trusted and respected by co-workers and upper-
management.
Work experience 1985-2008 Medquist, Salt Lake City, Utah
Manager and Internal Coordinator
• Manage and Coordinator of four California Offices
• Responsible for financial accounting, workflow, purchasing
equipment, and hiring new staff
• Supervising office staff
• Trained over 150 new employees in transcription procedures
and company policies
• Managed one of the top 20 accounts and single-handedly saved
the account
• Achieved higher customer satisfaction for many more accounts
by returning highly confidential patient information faster and
more effectively
• Supervised up to 145 Transcriptionists including hiring/firing,
training, and workflow coordination
• Entrusted with the setup of new offices in the western region by
the owner of the company
2008-Present Saia Motor Freight, Salt Lake City, Utah
Dock Manager
• Responsible for all MPS freight dock workers
Skills
Computer:
• Proficient with many computer programs (i.e. Lotus Notes,
Excel, Word Perfect, Quicken Pro, Outlook, and Internet)
Leadership Human Relations:
• Eagle Scout, Boy Scouts of America
• Volunteer service for 2 years in Santiago Chile in church
responsibilities
• Bilingual – Spanish
Larry Jung
Education 1983-1985 – Weber State University, Ogden, Utah
Associate Degree in Science
Professional 2007 – Medquist University
Development Management Development Program
• Delegating for Results
• Getting Started As a New Leader
• Reviewing Performance Progress
• Managing Performance Problems
• Coaching for Improvement
• Coaching for Success
• Setting Performance Expectations
• Essentials of Leadership
• Motivating Others
• Communication and Listening
• Interaction Skills for Success
• Personal Empowerment
These classes were developed by Development Dimensions
International (DDI)
Contact this candidate