Customer Service Data Entry

LaToya Burney

Hartford, CT

**********@*****.*** - 860-***-****

WORK EXPERIENCE

Transportation Counselor

CREC Delta T - Hartford, CT - May 2008 to Present

Transportation Counselor (Choice Program)

§ Assist the bus driver by maintaining a safe bus environment for both students and drivers will bus is in

motion.

§ Reinforcing safety rules and procedures.

§ Created and formatted department Sign-in sheets & Order forms for company uniform shirts, assisted

supervisor with important projects

§ Other duties include light clerical duties; filing and writing up of slips, keeping attendance; submitting bi-

weekly logs and activity summary with time sheets.

Skills Used

Customer Service Problem solving Managing

Operations Associate/ Proof Operator

Bank of America - Hartford, CT - March 2004 to March 2007

Responsibilities

Operations Associate II

Processed tax returns

Verified entries

Batched and packed returns

Proof Operator (2004)

Data keyed account numbers and check amounts

Balanced the batch

Encoded checks

Clerk/Data Entry Clerk

Advantage Staffing/ Hobart West Group - Hartford, CT - 2001 to 2003

Responsibilities

Travelers (Advantage Staffing) Hartford, CT

Clerk

Data entered client information

Indexed files

Researched client insurance plans

Used mail merge for mass mailings

Hobart West Windsor, CT

Data Entry Clerk

Indexed medical bills

Updated billing information

EDUCATION

Certificate of Completion Associates in Medical Administrative Specialist

Phoenix Academy - Hartford, CT

2007 to 2008

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