Manager Management

JOGELANSO PIERRE

*** ******* ****** *****, ** ***67

********@******.*** 774-***-****

EDUCATION

University of Massachusetts Dartmouth North Dartmouth, MA

Bachelor of Science in Management Information Systems: GPA=3.5 Graduated: May 2013

Relevant Coursework: Web Based Application Development and Programming, IT Project Management, Data Communication and

Networks, Database Design and Implementation, Strategic Management and Policy Forming, Advanced Management Information

Systems

Minor: Finance

Relevant Coursework: Advanced Investment Analysis, Financial Management of Corporations, Financial Modeling

Johann Wolfgang Goethe-University-Frankfurt Frankfurt, Germany

Course of Study: European Studies July 2012- August 2012

Relevant Coursework: European Economic and Social Policy, European Central Banking, European Law

Extracurricular Activities: President of and founder of the UmassD Grappling Club, Vice President of UmassD Shotokan Karate Club,

Member of Investment Club, Member of National Society of Leadership and Success

SKILLS

• Computer: Expert knowledge of Microsoft Excel, Word, and PowerPoint. Proficient in C/C++, JavaScript/HTML, VB.net,

SQL, XML, ASP.Net, CSS, and PHP. Very comfortable with Microsoft access and Dynamics AX. Learning Windows

PowerShell Scripting.

• Language: Conversational in Haitian Kreyol as well as French, and improving in German

WORK EXPERIENCE

WB Mason Brockton, MA

Service Center Analyst I June 2013-September 2013

• Learned the true importance of communication, correct information and troubleshooting

• Assisted employees with various Microsoft Applications

• Used time management to coordinate various IT projects

• Answered and solved IT related issues throughout the company mostly in person or by phone

• Assisted employees with Microsoft Dynamics AX

• Helped identify any server issues

University of Massachusetts Dartmouth North Dartmouth, MA

IT Help Desk August 2012-June 2013

• Manage and set up Virtual Private Network connections for student laptops around campus

• Help various student and faculty with various computer related problems

• Troubleshoot printers

• Install and trouble software on various computers

University of Massachusetts Dartmouth North Dartmouth, MA

IT/ Office Assistant September 2011-May 2013

• Help Department of School of Education Public Policy and Civic Engagement otherwise known as SEPPCE

• Create and Manage Spreadsheets for accountant in excel

• Implement and Design database using Microsoft Access of all incoming and current students

• Troubleshoot computers and various hardware

Expression Stores New Bedford, MA

Assistant Manager September 2010- July 2011

• Trained and motivated current and new employees on proper policies and procedures

JOGELANSO PIERRE

796 Magenta Street Bronx, NY 10467

********@******.*** 774-***-****

• Create employee and store performance reviews and reports to regional manager

• Promoted from previous position due to high sales and work ethic

Sales Associate

• Assisted Customers with merchandise and select clothing according to their needs

• Developed professional relationships with customers to create repeat business

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