Medical Mental Health

Adina F. Phillip

**** **** *. ******* **** Apt. *4 * Jersey City, NJ 07306 * 646-***-****

* *******.***********@*****.***

Professional Summary

Four years of Human Services experience, counseling adults and adolescents

at various cognitive and emotional levels in various settings, including

group homes, schools and mental health facilities. Proven proficiency in

advocacy, casework, client needs assessments, goal planning, and knowledge

of housing coordination and referral servicing. Clientele included

emotionally disturbed, learning disabled, developmentally delayed, and

depressed individuals as well as those diagnosed with ADHD, schizophrenia,

autism, cerebral palsy, and mental retardation. A mental health

professional with excellent communication and advocacy skills. Ability to

establish and build positive, solid relationships with clients, associates,

and all other mental health professionals.

Work Experience:

2012- 2013 Emdeon Chamberlin Edmonds - Union, NJ

Resolve Application Specialist

Provided high quality patient advocacy, by using knowledge of local, state

and federal program requirements to efficiently maintain and update general

applicant information, financial, medical and personal information to

support client applications.

Answered incoming inquiries from patients, Health Care Representatives,

Claim

Adjudicators,

Attorneys, Case Workers, and Social Security Administrators.

Proficiently processed twenty-six claims for SSDI (Retirement, Survivor or

Disability Insurance), SSI (Supplemental Security Income), and NJMMIS (New

Jersey Medicaid Management Information Services) daily.

Maintained a caseload of 250 claimants.

Assisted several hospitals with obtaining payments for unpaid hospitals

bills, and etc.

2010- 2012 Bowery Residence Committee/ Metropolitan Apartment

Program - New York, NY

Case Manager/Residence Counselor

Provided case management to the homeless/ mental illness population with

recent substance abuse history, and or convicted felons (Case load of 19

Individuals).

Completed clients service plans to include quarterly service plan reviews,

assessments, medical records, and changes in treatment and/or medications

either manually or using a computer. Document client's treatment progress

daily.

Prepared and submited HRA packages, and provided referrals to the next

level of care.

Facilitated individualized services to client that meet the diverse needs

of the client's and focus on the discharge-planning goal.

Obtained permanent housing for ten individuals per quarter.

Managed and prioritized clients charting systems, and completed all

clinical assessment and data entry by all deadlines.

2009-2010 Institute for Community Living - New York, NY

Evening Residential Counselor

Maintained confidentiality of records relating to clients' treatments.

Monitor and distributed client's Psychiatric and medical medications.

Acts as client advocates in order resolving emergency problems in crisis

situations.

Conducted educational groups as assigned on weekly basis.

2009- 2010 Heart Share Human services - Brooklyn, NY

Day Habilitation Specialist

Actively participated in the planning of consumer's activities and events.

Assisted individuals in activities of daily living skills.

Monitor the provision of and consumer's response to service

Collected data and recorded the provision, response and progress of all

services provided.

Provided hand over hand assistance with toileting and proper eating skills.

Education:

2006- 2009 Kingsborough Community College - Brooklyn, NY

Received an Associate of Science degree in Human Services in June 2009

Skills: Microsoft Word, Excel, and Power Point, typing 65WPM, use

of Business Machine and

Medical Terminology

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