Waled Elsayed

*** ******** ******, #**

Everett, MA 02149 617-***-****

Objective: To obtain a job in a warehouse where I can utilize my technical skills

Summary of Qualifications:

• 10+ years of experience working in customer service

• Intelligent and communicative, able to make sound decisions and respond quickly

• Strong attention to detail, customer focused and able to work in fast-paced environments

• Exceptionally organized, accurately gathering data, compiling information and preparing reports

• Valid MA Driver’s License

Work Experience:

NY Pizza, Boston, MA 1/2003 – 1/2013

Counter, Cook, Delivery

• Addressed and resolved customer complaints to ensure customer satisfaction

• Accepted deliveries; stocked and tracked inventory

• Processed orders by taking them and executing them according to customer preference

• Balanced drawer at the end of the shift and record transactions

Egyptian Service Company, Egypt 1993 – 1999

Cargo Deckhand, Welder

• Steered boat under Captain’s supervision and direction

• Directed and organized cargo

• Secured cargo by tightening lashing gear and ropes, opened and closed deck for storage of goods

• Researched, investigated, and resolved mechanical and technical problems on board

• Welded steel pieces to fix irregularities on a steel ship, executed orders, and painted pieces

Egyptian Welding Co. 1990 – 1993

Welder

• Welded and cut components in flat, vertical and overhead positions

• Threaded pipes, cleaned, and insulated pipes to ensure fit

• Welded, bent and cut pipes, slates and sheets of steel

• Performed metal grinding and cleaning

• Painted finished products to prevent rust

Education/Certifications:

Ministry of Maritime Transport, Egypt 1994

Navigational Watch on Seagoing Vessels Certificate

Ministry of Maritime Transport, Egypt 1993

Tug Boat Master Certification

Don Bosco Institute, Egypt 1990

Oxyacetylene & Electric Arc Welding Certification

High School Diploma, Alshyiad, Alexandria, Egypt 1991

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