Customer Service High School

Gurbir Singh Dhaliwal

Cell: 510-***-****

************@*****.***

Union City, CA (San Francisco Bay Area)

Education: - Bachelor of Science Psychology - Industrial/Organizational Psychology Option - Minor in Political Science - California State University East Bay 2013

- General College Education - Ohlone College

- High School Diploma - James Logan High School

Extracurricular

Activities: - Student member of 2011 Counselor Conference at Ohlone College

- Volunteered at Gurdwara Sahib Temple in Fremont

- Marketing and Management Academy at James Logan High

Strengths: - Proficient with Microsoft Office -Word, Excel, PowerPoint,

Typing 50-60 wpm

- Experience using SPSS

- Fluent in English, Punjabi and Hindi

- Great with multitasking, strong stability, cooperative, solid leadership skills, reliable, great communication skills, strong analytical skills, great interpersonal skills, self starter and quick learner.

Experience: - QC Services - 01/2011 to 02/2013

HR Assistant/ Intern

- Recruitment: created job ad, answered pre-screening phone calls and emails.

- Interviews: scheduled and conducted orientation and exit interviews

- Paperwork: processed and filed new hire paperwork - Training: conducted training programs with all new hires and extensive safety protocols concerning x-ray/radiation safety.

- Michael’s Arts & Crafts - 09/2007 to 05/2009

Started as customer service assistant in store, then promoted to Front End Supervisor. In charge of customer service. Responsible for all cash registers and employees breaks along with closing registers when closing the store.

References : Can be provided upon request.

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