Project Manager
Resume:
Software Quality Assurance
***********@*******.***
Summary
. Worked with QA, Dev., BA, and Stakeholders to Test, Prevent problems &
Measure success together with Business Analyst to understand the needs &
expectation of the client, to clarify requirements & make
recommendations.
. 13 Years in to Software Testing
. 02 Years in to Software Development
. 02 Years in to Tester, Analyst, Consultant
. 06 Years in to Sr. Consultant, Team/ Test/ Project Lead
. 03 Years in to People/ Defect/ Test Manager
. Domains: Security, Retail, Travel, Clinical Trial Supply Chain
Management, Real Estate, Media, Lottery/ Gaming, Utilities, Automotive
. Testing: BVT, Functional, Regression, Exploratory, Integration, System,
Localization, Browser Compatibility, UI, Ad-hoc/ random, Alpha, Beta,
UAT, RC
. Deliverables: Test Strategy, Requirement Traceability Matrix, Test Plan,
Test Cases, Test Execution result, Test Progress Report, Defect Log,
Defect report
. Defect Management: Defect logging, Replication, Triaging, Verification,
Closing, Metrics reporting, etc.
. Team Management: Managing team, offshore - onshore coordination,
interaction with cross functional team, multiple vendors, stakeholders &
management
. Project Management: Responsible for Planning, Estimating, Scheduling,
Executing, Monitoring, Controlling, Improving, Reporting and Closing of
testing efforts along with cross functional team Manager.
. People Management: Allocate resource, Monitor, Mentor and Manage the team
. Accountable: for Test coverage, Ownership of the project and end to end
testing, follow-up on outstanding issues and Quality delivery with KI,
Attending Go/ No-Go meetings
. Testing Tools: HP QC, ALM, Spira, TestLink, Bugzilla, JIRA,
. Certification: on Software Testing, Software Quality Assurance, Business
Communication
. Major Companies: Capgemini, Wipro, CGI, McAfee, Aptuit, etc.
. Geo's worked: US, Canada, Qatar, India
. Self-starter able to achieve successful outcomes in a non-hierarchical
environment with minimal supervision, Prioritization skills to manage
multiple projects on different schedules
. Technology
Windows XP/ Vista/ Win7 (32/ 64 bit), VMware, Citrix, VPN, Remote
Desktop, HP QC ALM, Quality Center, Testlink, Spira, ZEPHYR, Contour,
Bugzilla, Atlassian Jira, Doors, Toad, Versionone, VSS, Cute FTP,
Fiddler, MS SharePoint, Visio, MS Project, MS Access, SQL, Oracle, Flow-
brix, IIS 5.0, Apache, Tomcat, Quick Test Professional, HTML, CSS, VB
Script, JavaScript, PHP, ASP, MS FrontPage, Flex, ColdFusion, Adobe
Photoshop, Waterfall, Vmodel and Agile, PC Assembling, Troubleshooting
and Installing Software, Novell Netware LAN 3.1 & 3.2 dedicated and non-
dedicated server, MS Office, MS Word, MS Excel, Power point
Employment History
Project Lead - Autodata, Canada Jul
2013 - till date
. Lead and manage the team, project, Onsite-Offshore co-ordination
. Work Assignment to junior members, estimate, schedule, monitor and Report
. Analyze the requirement, Create Test Strategy, Test Plan, Test case,
Testing, Log defects, Test status, and Defect reports
. Defect life cycle management - logging, replication, triaging,
verification, closing, metrics reporting, etc.
. Manage medium complexity projects from inception to implementation
. Participate and contribute to continue process improvements
. Produce project reports and artifacts as deemed necessary during the
course project life cycle
. Manage project risks, issues and escalations as they arise
. Keep Management up to date about Test Team improvements and achievements
. Align all the team members goals to the organization goals
. Suggest the best solutions to the issues in management meetings
. Resolving their technical challenges
Project Lead/ Manager - Data Template Nov
2012 - Jul 2013
. Mentor and manage consulting team, build resources and solution around
QA/ Testing CoE
. Implement testing solution for the clients with business requirement and
process improvement
. Build QA practice: Documentation, Implement QA best practices and Process
Improvement
. Day to day guidance of team members
. Performance evaluation of team members and identifying their training
needs and facilitating them
. Leadership and mentoring team members and setting key performance
indicators for team members
. Ensure the QA documents are up-to-date and the team adheres to the
standards set
. Implement test strategies, plans, processes and standards
. Perform requirement analysis with BAs to prepare test plan
. Extending and maintaining the regression test suite
. Performing manual tests, test reporting and raising defects
. Performing and coordinating exploratory testing
. Browser Compatibility Testing (IE, Chrome, FF, Safari)
. Proactively manage QA activities for the project (initiate, plan,
execute, control, close)
. Define project scope and objectives, secure appropriate resources,
develop schedules to ensure timely completion of project
. Ensure control of project: dealing with conflicting priorities, issues,
risks, dependencies and change
. Ensure deliverables adhere to quality standards
. Communicate project status effectively
Defect Manager - Capgemini, Canada
Jan 2012 - Nov 2012
. Develop and maintain test plan, test cases for product releases
. Direct team to prioritize testing objectives, strategies and to plan
timely delivery
. Execute test cases and report the defects
. Test bug fixes and product upgrades
. Actively follow up with defect owners & communicate with them to ensure
the defects are processed effectively
. Effectively facilitate defect meetings and drive defect for the solution
. Interacts with offshore team to ensure test progress, status report, test
cases and execution performed
. Generated Test reports, detailed defect report and metrics, traceability
matrix using HPQC as and when needed to understand the progress, and
addressing aging defects for resolution
. Work with cross functional team, vendors and stakeholders to
define/improve the defect management process, work with all parties to
get the best practice for the project
. Conducting defect triage with development team and business users to
prioritize and understand the impact of the defect raised and for
resolution
. Define and monitoring the Quality of defects, help testers on improving
the quality of defects
. Produce defect metrics reports and raise defect related risks/issues to
the project
Test Lead/ People Manager - CGI, Canada
Sep 2011 - Jan 2012
. Host the Decision Point and Test Kickoff meetings
. Responsible to develop the Test Strategy and Test Plan
. Ensure the development of test cases
. Act as the defect coordinator for the project
. Mentor/ Coach team members as needed
. Detail the high-level Entry/ Exit criteria for all test phases
. Ensure test schedules are met
. Escalate issues as required to the Project Team
Project Lead, QA - McAfee Inc. An INTEL subsidiary, Canada
Sep 2008 - Sep 2011
. Responsible for end to end project testing effort, Requirement Analysis,
Preparing Test Strategy, Test Plan, Test Cases to cover all Product
functionality, Traceability Matrix, Test Execution, Defect Tracking,
Metrics, Reporting and Escalation.
. Created, Executed and Maintained Test cases using TestLink, for different
builds
. Performed BVT, Functional, Regression, System, Alpha, Beta and Release
Candidate Testing
. Report defects using Bugzilla, Tested and Verified Bug fixes
. Work closely with the development team to analyze, debug and resolve any
issues
. Produce Test report for iteration to measure the test progress
. Plan testing activities to meet project needs and expectations
Team Lead, QA - Wipro Technologies, USA
May 2006 - Apr 2008
. Knowledge Acquisition, Documentation & Presentation, Knowledge Transfer
. Developed Test Strategy, Test Plan and Test Cases to cover all the
functionality
. Analyzed test results, Maintained Test Results and Test Report
. Created, maintained and analyzed a requirement traceability Matrix
. Performed product release testing and reported on the status of project
. Responded to urgent situations, by prioritization
. Ensured that all high-priority bugs are fixed prior to deployment
. Executed Functional, Regression and System Testing
Team Lead, QA - Validation, Aptuit Inc., India
Jul 2005 - Apr 2006
. Requirement Study, Preparing Functional Test Scripts for new requirements
& change request
. Executed Ad-hoc, Negative, Functional and Regression Testing.
. Prepared Bug Reports and documenting the same.
. Involved in Validation Phase by Executing Test Plans
. Executed UAT for Real time scenarios
. Clarifying the business requirements with BA's and PA's
. Developed and Maintained the Matrix SRD x TP and TP x FTS
. Reporting, Backing up and Resolving issues by necessary actions
. Reviewed FTS with FDD-Business rules, Functional Design Document
Team Lead, QA - Remoba Inc., India
Jun 2004 - Apr 2005
. Maintaining Resource and Time Schedule
. Participates in document and deliverable reviews, change requests, and
assessments
. Testing activities for the development of new software features
. Assists the client's process through project reviews, Follows up with
individuals without guidance
. Promotes positive and effective working relationship
. Works independently, leverages relationships across other departments
. Executed both manual and automated testing using QTP 8.0 on web based
travel application
Software Test Engineer - Interface Softwares, India
Jun 1999 - Jun 2004
. Created, debugged, tested, documented and implemented website for the
clients utilizing skills in HTML, DHTML, CSS, Java Script, VB Script, MS
FrontPage, ASP, MS Access, Oracle, SQL and IIS.
. Sourcing and delivering website solutions that make commercial sense.
. Work on the front-end presentation layer of website, which may change
often and considered highly dynamic using ASP with MS Access on IIS
. Maintain existing programs and edit website for changes as required.
. Select & organize information for inclusion & design the appearance,
layout & flow of the website. Consult with clients to develop SRS
document. Prepare mock-ups and storyboards.
. Create & optimize content for website using graphics, database, animation
& other software.
. Lead & co-ordinate multidisciplinary teams to develop website graphics,
content, capacity and interactivity.
. Worked directly with end-users to maximize efficiencies and user-
friendliness
. Key deliverables included the client/ server side coding, Content
Management and Database Projects as well as Uploading and Setting POP3
email for the web site. The project gave me practical experience in the
design and development of web sites.
System Support - J.S. & Company, India Jul
1995 - Jul 1996
. Assembling Computers, Installing Software's, Troubleshooting for both
Hardware & Software errors
. Novell Netware experience on dedicated and non-dedicated server, to
provide access the authorized network services, resources, application
and data available on multiple servers linked together in a cluster
configuration
Education
. Bachelor of Engineering in Computer Science from University of Madras
1996 - 1999
. Diploma in Electronics and Communication Engineering from DOTE
1992 - 1995
Clients and Products Tested
. BC Hydro Smart Meter Infrastructure - The program involves replacing
existing customer meters, now becoming obsolete, with a comprehensive
smart metering system.
. Atlantic Lottery Co - GeoSweep - Instead of playing your favorite
numbers, you choose your favorite places home, work etc. Atlantic Canada
divided into squares called Geos. Players buy the right to own that Geo
for 30 days of draws.
. Dell, Lenovo, Acer for the customized product of McAfee Antivirus
. CTB/ McGraw-Hill, USA > TMTS - Media - Monarch - CTB has initiated a
program to improve the processes and systems that are used to create test
items, tests, and to process score and report student responses
. Hanes Brands INC, USA > Retail - Apparels - Polaris - ANET: SMES -
Capacity Sharing & Application Consolidation Project requires assembly
manufacturing system to be able to support commingling of products
between the different lines of businesses.
. HBI, USA > OneSource is a custom-built web-application that currently
enables SLBA to source Finished Garments from vendors across the world.
. Target, USA > Retail - B2B Gift Card Ordering System - A program to
maximize profitability, Application allows you to create an online order
for Gift Card using B2B.
. Proquest, USA > TMTS > Media - Process Management, 3 utilities - Email
Account Manager, Automated Scheduler and a Process Manager that can be
used to start a publishing process.
. Pfizer Inc, USA > Clinicopia 4.0 - is an end-to-end Clinical Trial Supply
Chain Management on Pharmacy & Bio-technology, consisting of various
systems like cMRP - Clinical Material Resource Planning, Inventory/
Supply Management, Forecasting, Process Execution, Labeling, Drug
Accountability and Shipment system for conducting pre-clinical studies
for a new Drug that has been launched into the Market.
. Revelex, USA > TMTS > Travel - Power Agent 4.0 - Browser-based desktop
booking tool, enable travel agencies to market and sell travel products
online and offline. Pricing and availability are queried through GDS
(global distribution systems), CRS (central reservation systems), and
Consolidators to produce an integrated travel itinerary quickly and
efficiently.
. Websites for different clients
. Alemadi Communication Center, Doha, QATAR, STJ Electronics Pvt. Ltd.,
ASIC LABS, Cochin, Sculptindia, Mauritius Properties, Maruitius,
Karnataka properties, Karnataka, CN Internet Broker Ltd., Mahon Cork,
Ireland
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