SharePoint user, designer and IT helpdesk tier I and II

Drake D. Malone

**** ********* **. #*

Killeen, TX. 76549

Mobile: 313-***-****

E-mail: drake. malone @us.army.mil or **********@*****.***

Security Clearance: Secret

Citizenship: US

Objective: Seeking a challenging Information Technology position to

leverage and expand my full-life cycle technical leadership, team building

and software development skills.

Employment History:

Information Technology Supervisor

Employer: 75th TC (Training Command) Southern Division, US Army 05/10-

present

Fort Hood, Texas

Master Sergeant

Information Technology Supervisor Duties:

. Supervises the Information Technology Section with 11 junior level

managers.

. Responsible for the mentoring and quarterly counseling of all section

members through educational career advancement.

. Responsible for training personnel in the installation, operation,

and performing unit maintenance on multi-functional/multi-user

information processing systems and peripheral equipment and auxiliary

devices.

. Responsible for the planning, design, coordination, and execution of

all C4I requirements for the Division.

. Supervised and integrated the installation, operation and maintenance

of signal support systems, to include wire, cable and ABCS systems.

. Develops and executes communications security management (COMSEC)

policies and guidelines with the Company.

. Ensure implementation and compliance with mandated security levels and

Army provided directives.

. Installs, operates, and performs PMCS and unit level maintenance on

COMSEC devices.

. Accountable for the security, care and maintenance of sub-hand

receipted and tactical communications equipment valued in excess of

$2,000,000.

. Coordinates hands-on SharePoint Development by creating custom web

parts, integrating content, including indexing, creating custom

workflows, and access controls.

. Manager for resolving user remedy trouble tickets and for providing

consulting services to the network and database administrators for

specifically difficult problems.

. Performs senior operator and systems administrator duties and unit

level maintenance functions on assigned computer systems

. Assists in the design, preparation, editing, and testing of computer

programs.

. Drafts associated technical documentation for program reference and

maintenance purposes.

Experience:

. Modifies existing application packages using application and operating

system software and appropriate computer language commands and files.

. Maintains proficiency in SharePoint Administration (Site creation,

document libraries, and list).

- SharePoint Site Definition and Site Template Development

- SharePoint Application Page Development Skills

- SharePoint Web Part Development

- Strong knowledge and understanding in Microsoft Office

SharePoint 2007/2010

- Strong Knowledge of SharePoint 2010

. Develop less experienced soldiers in the installation, operation, and

maintenance of information processing equipment.

. Writes, analyzes, edits, tests, and modifies computer programs.

. Drafts program operation manuals, tentative security plans and

technical program requirements documents.

. Troubleshoots software using established debugging procedures and

accountable for the security, care, and maintenance.

. Provides technical assistance and training for automation equipment

and systems to the degree required for isolation of malfunctions to

specific hardware or software.

. Work in a highly intense information technology environment.

Education:

Davenport University, A.A. Degree, Computer Info Systems

Communications/Electronics School, United States Marine Corps

SharePoint Designer Course, Fort Hood Signal University (FHSU)

Certifications:

Clearance Secret (NACLC)

Communications /Electronics

Military Experience:

United States Army, Information Technology Supervisor

United States Army, Force Protection/Physical Security Supervisor

United States Army, Military Police Supervisor

United States Marine Corps, Communications and Electronics Supervisor

Computer Skills: Windows XP, Windows Vista, Windows 2008 SR2, Exchange,

SharePoint 2007 SP2, SharePoint 2010 SP2, SharePoint Designer, Adobe

Connect, Moss, Active Directory, SQL, DHCP, DNS, VM Ware, and Internet

Additional Strengths:

. Professional, courteous, friendly demeanor and exceptional customer

service skills

. Excellent written and verbal communication and follow-up skills

. Strong analytical and problem solving skills

. Strong organizational skills and attention to detail

. Excellent time management skills

. Ability to work in a team environment

. Ability to handle competing priorities

. Ability to work independently

. Ability to work in an extremely fast-paced environment where the

technical challenges are diverse

References supplied upon request

Contact this candidate