Customer Service High School

Patricia E. Downey

**** ******** ****** ****, ******, TN 37774

Cell: 865-***-**** - ************@*****.***

Professional Summary Skills

* 65 WPM typing speed

* Professional phone etiquette

* Excellent communication skills

* Database management

* Articulate and well-spoken

* Accurate and detailed

* Excellent planner and coordinator

* Works well under pressure

* Payroll

* Report development

* Expertise in invoice and payment transactions

* Account reconciliation

* Accounts payable specialist

* Analytical reasoning

* Exceptional organization

Work History

12/1990 to 03/2013

Publisher American Classifieds of Knoxville – Knoxville, TN

I started with company as part time customer service. Moved up to Publisher's Assistant. I became Publisher 10/2009. Handled all expenses, payroll, sales, office and all reports for the paper. I also sold part time and supervised the route drivers. Created sales promotions.

06/1980 to 03/1989

Asst. Merchandise Coordinator F.W. Woolworth – Queens, NY

I supervised the Merchandiser in various departments of the store. Handled reports for the company, all the filing, merchandise returns and ordering

Education

1980

High School Diploma: Biology

St. Francis Preparatory High School - Fresh Meadows, NY

Contact this candidate