Customer Service Engineering
Resume:
NEHA
KALRA
Email: ***********@*****.***
Contact:
Objective: Actively looking to obtain an opportunity where I can expand my
knowledge and experience along with applying engineering principles in
Industry.
Education
Wright State University, USA
MS Industrial Engineering-Expected December 2013
BS Biomedical Engineering June 2010
Software Skills: MS Office, Tobii, C++, Matlab, Labview, JMP, SPSS
Coursework
Statistical Analysis Lean
Manufacturing
Six -Sigma Methodology Probability for
Engineers
Bio-medical computer Bio-
instrumentation
Signal Processing Human anatomy
and physiology
Biomaterials
Ergonomics
Organic Chemistry/Biochemistry Design and Analysis of
Experiments (DOE)
Work Experience
Research Assistant/Teaching Assistant at WSU
August 2012 - Present
. Worked as Teaching Assistant for more than 100 engineering freshman
students; Matlab, Solidworks
. Executed IRB Submission process guidelines for Human Research Project
. Acquired Technical Writing skills and Organizational skills.
Operation Manager Intern at Pilus Energy
May 2013-August 2013
. Working on Crowd-funding campaign for a project to promote the scale-
up process
. Executing the SBIR and STTR grant funding programs for Phase I and
Phase II.
. Applying Creativity towards the understanding of social and strategic
aspects of the process.
. Learning Fundraising techniques including committed giving, direct
marketing and corporate giving.
. Reaching different communities through social media, newspapers,
emails to provide waste-water treatments.
Metrology & Calibration Specialist @ Xylem, Inc
March 2011-August 2012
. Interacted with R&D, Product development & Manufacturing to refine
Quality testing techniques.
. Experienced working with highly sensitive lab equipment.
. Experienced working with calibration testing and statistical analysis.
. Maintained Engineering Notebook for records, attained organizational
skills.
. Performed calibration testing using highly sensitive lab equipment
Experienced with life science metrology standards and GLP/QC
environments.
. Other responsibilities included: Troubleshooting of Instrumentation,
Documentation of procedures, and Cross Training.
. Hands on experience with temperature measurements, scientific weighing
scale, thermometers and other laboratory instruments.
Medical Research Associate Bethesda North Hospital at Tri-Health
October 2010-Jan 2011
. Wrote and Refined protocols for clinical research studies and analyzed
survey results using statistical techniques.
. Maintained records and worked on programming (LabView) artificial
medical simulators.
Assistant Manager @ Tct Cargo & Travels Pvt. Ltd. India
July 10 - Sep 10
. Assisted in managing, planning, coordinating cargo operation including
customer service.
. Supported successfully cargo operations both international and
domestic
. Learned leadership skills and organizational skills
. Maintained electronic records, cargo manuals, employee payrolls, and
technical writing
Senior Design Engineering Research Project Work
Sep09-June 10
. Designed, Developed & Implemented a Friendly Communication
Device(Keyboard) that helped a TBI Patient to communicate with the
surrounding world.(MATLAB,JAVA)
. Maintained IRB/HRP regulation guidelines and Engineering Note Book.
. Attained leadership Qualities of Self-management, multi-tasking,
excellent communication & Creativity.
Undergraduate Biological lab Assistant
June09-June10
. Maintained Laboratory records with Electronic Monitored reports.
. Ensured readiness of the lab experiments by developing biochemical
solutions and functionality of lab equipment
. Acquired strong laboratory analytical skills and organizational
skills.
Supplementary Instructor
Mar 2010
-Jun 2010
. Proctored exams and taught Organic Chemistry in chemistry department
to more than 45 students.
. Conducted Classes and delivered knowledge text along with chemistry
learning tactics.
Honors and Awards
. Selected as an Ambassador of engineering education and mentored
student in the position of Summer Enriched Program.
. Selected by Program coordinator to work on the position of Supplement
Instructor.
. As a junior in Biomedical Engineering, selected by Computer Science &
Engineering department for Tutoring first year engineering students.
Leadership and Activities
. Volunteered in" Peer Tutoring for Engineering students"
. Volunteered in "Save Earth Campaign"
. Member: Indian association group of Wright State University.
LinkedIn Profile: http://www.linkedin.com/pub/neha-kalra/1b/44a/379/
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