Customer Service Management
Resume:
LaMesha Williams
*******.*.********@*****.***
Kalamazoo, MI 49009
PHONE: 269-***-****
Objective
Professional, enthusiastic, diligent, Western Michigan University student seeking entry level position in order to utilize acquired knowledge of computer programs, customer service, and leadership skills to correspond with employer goals.
Education
Bachelor of Arts and Science Expected Graduation: December 2014
Western Michigan University Kalamazoo, MI
Major: Psychology Minor: Criminal Justice
Employment History
Camp Counselor
Urban Methodist Youth Camp Detroit, MI August 2011- August 2013
Group supervision of campers with attention to all of the following:devotion programs, health, happiness, discipline, cleanliness, safety, routine duties, daily activities, character and skill development
Data Management
Abraxas Portage MI October 2011-November 2012
Responsible for creating and maintaining data files using Law Software in a computerized database management system (DBMS)
Collected edited, processed and distributed data required in the university data information systems
Tutor
IT Learning Center Detroit, MI June 2011-September 2011
Conducted individualized tutorial sessions for students with academic deficiencies; determined what skill areas require additional assistance.
Student Ambassador
Western Michigan University, Kalamazoo Mi January 2009-September 2011
Implemented guided tours to potential students and guests around the Facility
Administered detailed tours designed for complete student understanding of campus
Motivated families to consider Western Michigan University as school of choice
Organizations And Affiliations
Psychology Club
Volunteer Experience
Mt. Zion Baptist Church after school program
IALAC (I Am Loveable And Capable) summer program
El Sol Elementary School tutoring program
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