Customer Service Representative

Qenshanda Brooks

*************@*****.*** - 252-***-****

• Strong Customer Service skills, strong interpersonal skills, and works effectively with all levels of employees.

• Excellent communication that will help me to communicate with customers and workers.

• Able to register all the daily account in register form.

• Excellent ability to write, count and read the documentation

WORK EXPERIENCE

Teaching Assistant

A New Adventure - Washington, NC - November 2012 to August 2013

• Provide supervision for children ages one to twelve years old

• Design age appropriate lesson plans for children

• Perform daily routine tasks such as; changing diapers, cleaning and sanitizing bathrooms, tables etc.

• Promptly interact appropriately with parents through communication, and written out daily reports on children

progress and needs

Customer Service Representative

convergys - March 2012 to October 2012

• Received several Customer Commendations and retention.

• Promptly answered telephone calls to reflect professional corporate image.

• Consistently processed all sales contracts and parts orders without errors.

• Provided a high level of customer service and client relations based on outstanding communication and

interpersonal skills.

• Advised customers on the location, selection, price, and use of goods available from the store, with the aim

of encouraging them to buy and to return to buy in the future.

EDUCATION

education

elizabeth city state - Elizabeth City, NC

2010 to 2010

North Pitt High School - Bethel, NC

2005 to 2010

Pitt Community College - Winterville, NC

2013

ADDITIONAL INFORMATION

Experience with Windows for about 5 Years

Contact this candidate