PROGRAM MANAGEMENT/BUSINESS ANALYSIS/LEAN SIX SIGMA:
Self-motivated professional with excellent leadership, interpersonal, and
written and verbal communications skills; innate ability to build rapport
with clients and colleagues, communicate effectively with all levels of
professionals and management, adapt to ensure a seamless transition during
change, and succeed in high-pressure, challenging, and deadline-driven
environments. Experienced in analyzing data, resolving problems, and
providing superb customer service; excels at resolving issues and improve
the company's bottom line.
Portfolio Management Vendor Management Coaching &
Mentoring Public Speaking
ISO:9001 Audit Quality Management Mentor/Training
Innovative
Risk Management Managing People Microsoft Tools
Formulating
Process Improvement Matrix Management Assessing
Performance Budgeting
EXPERIENCE:
Lenovo:
Program Manager & Lean Six Sigma Champion, Morrisville
02/2010 -10/2013
. Managed portfolios within Lenovo ranging from $35M to over $200M in
revenue.
. Define and provide required skill sets, to address specific requested
need of accessories product development.
. Developed docking products through a highly matrix team of technical,
finical, logistics and usability members .
. Consistently delivered at or below all budget targets and Project Time
allotment
. Lean Six Sigma Division Champion, approving Lenovo Yellow and Green
Belt Certification
Data Center Manager, Lean Six Sigma Champion & Quality Manager,
Morrisville, 11/2004 -01/2010
. Managed department budget in excess of $10M
. ES&P Product Group World Wide Lean Six Sigma Champion
. Lead division in 1.4 million hard savings in the first year of LSS
implementation - 2.3 on yearly basis
. Invented Quality Matrix Methodology verification process reducing
resource requirements by 75%
. Reduced Operational Cost by 40% through Automation & Utilization of
Low Cost Geos.
. Reduced OS Image Production errors by 45% in manufacturing World
Wide
IBM:
Release Manager, Research Triangle Park,
02/2002 - 10/2004
. Program Manager for the development of the new Software Product
Offering of "IBM's TVT Technologies".
. Established Process for OEM Integration into TVT Support Process & TVT
Limitation Process
. Established World Wide Vendor Integration model for TVT interfaced
applications
Software Project Manager, Research Triangle Park,
11/2000 - 01/2002
. Project Manager for first preload release of the IBM Rescue and
Recovery Program
. Developed Common Process for Image Population allowing SPM Project
Office consistent results across brands
. Established & Lead ODT for the development of the new Software Product
Offering of "Access Support".
. First SPM to Project Manage both Desktop and Laptop development cycles
Deputy Project Executive - AHIN Project Little Rock, Arkansas
03/1998 - 10/2000
. Program Manager for Health Insurance EOB Plan Software Development
. Closed the delivery of a high risk 11 Million Dollar contract
. Managed Customer Executive Team issues and reported progress on a
daily basis
Additional Relevant Experience
. Graduate Instructor Robotics and Industrial Automation - University of
Arkansas College of Engineering
. Consultant for Industrial Automation - Focus of PLC integration into
IT Infrastructure
. Point of Sale System Integration and Quality of Installation
EDUCATION:
University of Arkansas College of Engineering, MS - Engineering
Instrumental Science
University of Arkansas, BS - Mathematics Collateral - Computer Science
CERTIFICATION:
LSS Executive Belt Certification PMI - PMP No. 27183 (August 2000 -
August 2016)
Lenovo Black Belt Lean Six Sigma IBM Executive Project Manager
ISO Lead Auditor