Customer Service Management

JOHN PEREZ

*** **** ***. (Apt #*G)

New York, NY 10001

347-***-****

**************@*******.***

OBJECTIVE: To obtain a position where I can learn and enable my skills to make the

organization a better place.

EDUCATION:

T.C.I. New York, NY. G.E.D. IN

PROGRESS

SKILLS:

Computer Skills

Type 50 WPM

WORK HISTORY:

Kent Security: March 2012- September

2012

Security Guard

• Examined doors, windows, and gates to determine that they are secure.

• Informed and warned violators of rule infractions, such as loitering, smoking, or carrying

forbidden articles.

• Performed miscellaneous job-related duties as assigned

• Provided public assistance, including lockout services and information

Fresh Direct: April 2011- June 2011

Truck Helper

• Customer service

• Deliveries

• Packaging and sorting packages

• Handling multiple incoming and outgoing calls

• Communicate customer requests to management

Lasership September 2010- December 2010

Messenger

• Ensure outstanding customer service

• Deliveries

• Packaging

• Sorting Packages

• Consistently exceed goals, recognized by management

• Communicate customer requests to management

Certificate:

Eight Hour Pre-Assignment Training Course For Security Guards

Contact this candidate